Franklin Chevrolet Buick GMC in Franklin including address, phone, dealer reviews, directions, a map, inventory and more

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1201 Armory Dr
Franklin, VA 23851

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Sales: 888-894-0049

Used Cars: 888-894-0521

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Franklin Chevrolet Buick GMC

Overall Rating:

5 (out of 5)

100% recommend this dealer

13 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best Car Buying Experience Ever!

Reviewed by FredP from Franklin, VAMarch 15, 2021

Best car buying experience ever! Damien Beale was a fantastic salesperson and manager John Bennett worked to get the very best deal. After a truly horrendous ordeal at another dealership the day prior, this was amazing. I highly recommend the dealership and service department even if you’re from out of town, it’s worth the drive.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, LJ Nimmerrichter – General Manager - lj@franklinautocenter.com

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

AAA experience

Reviewed by Cindy Hedgepeth from Severn, NCApril 29, 2020

I have not completed a purchase at this dealership but they go above and beyond to make it a satisfactory experience. I would recommend this dealership to all my family and friends.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We cannot thank you enough for your wonderful review of Franklin Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Philip Burroughs General Manager - philip@franklinchevybuickgmc.com

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Franklin Chevrolet is great!

Reviewed by H.Griggs from Suffolk, VAMarch 12, 2020

I like Franklin Chevrolet because they are there for you, the customer. They made me feel like my business was important to them and I wasn't just another sale. The staff stayed in constant contact with me through the ordering process with regular status updates. They are a small town dealer that can give you the professional and personal attention you deserve. I would recommend them to anyone purchasing a vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Philip Burroughs General Manager - philip@franklinchevybuickgmc.com

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Franklin Chevrolet Buick GMC

Franklin Chevrolet Buick GMC serves as your ideal GM dealership. At our dealership we focus on our customers and strive to improve the community with our dedicated work. We sell high quality new and used cars to our Franklin Buick and Chevrolet customers. Check out our site to schedule service or to order parts. Franklin GMC truck drivers can request financing or stop by for a test drive. We would like to invite our Portsmouth VA Chevrolet GMC & Buick customers to explore our extensive vehicle inventory. You won't find a harder working Suffolk Chevrolet Buick or GMC source!

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