Key Chevrolet Buick GMC Cadillac of Burlington in South Burlington including address, phone, dealer reviews, directions, a map, inventory and more

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1675 Shelburne Road
South Burlington, VT 05403

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Sales: 802-881-0922

Used Cars: 802-497-6735

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Key Chevrolet Buick GMC Cadillac of Burlington

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

168 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I spent Labor Day looking at trucks.

Reviewed by Freebirdtc22September 14, 2022

I spent Labor Day looking at trucks. I drove to their sister store in white river to look at a truck that I liked. They were nice to deal with but I had already had my trade assessment done in Burlington. I contacted the dealer in Burlington to see if my trade number was complete later that day, it wasn’t. Never heard back from the dealer in Burlington.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Do not bring your vehicle here for maintenance.

Reviewed by Xnicx84xAugust 17, 2022

Do not bring your vehicle here for maintenance. They charged $400 in labor to change a battery. The same battery that costs $110 they charged $188 for plus charged to dispose of the battery an additional $41 none of which was mentioned over the phone when they stated additional testing was required to make sure the battery was the only issue. The grand total these folks scammed us of $642. Bought the vehicle from this place and will not ever return.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

GREAT SERVICE DEPARTMENT

Reviewed by April Lautenschuetz from Plattsburgh,NYApril 02, 2022

I recently had a mechanical emergency with my vehicle. My car was towed to the service center at Key Automotive in the evening hours. I received a friendly phone call from Ethan in the service department first thing the next the morning. Ethan’s customer service exceeded my expectations from start to finish. My vehicle was diagnosed and repaired by noon. The atmosphere when picking up my vehicle was professional and friendly. They had even washed my vehicle before I arrived! Even though this is not a local automotive facility for me, I will be back for all of my sales and service needs!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Key Chevrolet Buick GMC Cadillac of Burlington

Key Chevrolet Buick GMC Cadillac of Burlington is proud to be Burlington's best bet for GM vehicles. Whether you're looking for a new or used vehicle we have fuel friendly commuter cars reliable SUVs for family vacations new trucks to help with the yard work and that perfect addition to your commercial fleet.

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