St. Johnsbury Buick GMC in Saint Johnsbury including address, phone, dealer reviews, directions, a map, inventory and more

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500 Memorial Drive
Saint Johnsbury, VT 05819

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Sales: 802-748-1355

Used Cars: 802-748-1355

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of St. Johnsbury Buick GMC

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

63 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

3 vehicle family

Reviewed by Alan from Gilman, VTJuly 21, 2020

When our son graduated from college this past May, we knew he would need a reliable vehicle to get back and forth from work. Already having two vehicles from St J Auto, we knew where to go. Daniel fell in love with the 2020 Buick Encore GX on the lot. We set up an appointment to test drive the car. Doug, one of the sales managers was great to deal with. He answered all our questions, and I was pretty persistent on a few questions, thank you Doug. The buying experience was made easy by the staff at St J Auto, and we thank them for that. The lady in finance (sorry, forgot name) answered all our questions and got us to a final price we were happy with. After taking the car home, we ran in to a few minor problems and also had a minor recall on the Encore GX. The employees in the service department were great to deal with, Denise, Jackie, and Zac all helped us with the issues. There were a few things we didn't understand what was going on with the recall and all, but in the end the staff at St J Auto once again did a great job getting us through another car buying experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for you very kind 5 star review and recommendation. We appreciate your continued business and support. I'm so glad that we were able to get those minor problems resolved and Daniel happily and safely back on the road in his new Encore GX!! Please let us know if we can be of any assistance to you or your family in the future. Sincerely, Brandon Santone General Manager

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Don't Buy from St.J GMC

Reviewed by Paul from VermontDecember 19, 2018

I put in a request with James Edwards from St.J GMC 3 weeks ago on a crew cab. The only response I received from James was I'll get you some numbers. I have sent 3 more emails to James since then asking for any response and received nothing. If this is the way they sell trucks I hate to see how they conduct there service.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

subpar customer service

Reviewed by Adam from Clifton Park, NYDecember 05, 2018

If customer service is important to you, shop elsewhere. They said they would contact my insurance company the next day for my vehicle, but took 12 days to do so, resulting in a lapse of insurance. I haven’t been able to get one person of consequence on the phone. I have asked for my salesperson, repeatedly, over the last week. I have asked for any manager, repeatedly, over the last week. Every single time, they are all busy, but will call me “right back.” Still waiting on that call back. No matter how urgent I say the matter is, they do not care. They already sold me the vehicle.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About St. Johnsbury Buick GMC

Why should you buy from St Johnsbury Buick GMC? Our unmatched service and diverse Buick GMC inventory have set us apart as the preferred dealer in Saint Johnsbury. Visit us today to discover why we have the best reputation in the Saint Johnsbury area.

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