Stone Chrysler Dodge Jeep Ram in Middlebury including address, phone, dealer reviews, directions, a map, inventory and more

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36 Boardman St
Middlebury, VT 05753

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Reviews of Stone Chrysler Dodge Jeep Ram

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

106 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

GStone Motors

Reviewed by Wayne Taylor from Mineville,NYJune 10, 2021

Bought a brand new 2021 f150 super crew and wanted to add a leveling kit to the front end. I purchased the kit and tires I wanted and called Trudie the service advisor to set up the install. Not sure who the technician was who did the work but he did an awesome job. Installed the kit mounted and balanced four new tires and did an alignment and it?s perfect. Truck rides better than new now and have had zero issues. Great job to all involved. Thank you

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks for sharing your experience with the Stone Chrysler Dodge Jeep Ram service team! We're thrilled to hear you were satisfied with the work done on your truck and we hope to do business with you again in the future. Safe travels!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.7 (out of 5)

Door lock repair, in warranty.

Reviewed by Garry Cousino from Bristol, VermontMay 31, 2021

Over all, my experience witwas good. I had to wait a couple of weeks for my part to arrive. Even then, I called them to check on whether the part had arrived yet. Also, there's not enough seating for customers waiting, especially during the Covid pandemic. The weather was nice but there wasn't much seating outside.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Garry- we greatly appreciate your honest feedback. We're glad to have you as a customer and will be passing along your comments to management.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

If you didn't buy it here, don't waste your time!

Reviewed by Jody from Middlebury, VTMay 28, 2021

Brought my 2021 F-150 in for Oil Service, found that there was a Warranty item that needed attention. Was told to bring it back to where I bought it for warranty work! Yes REALLY! I could have sworn there was a Giant FORD sign on the front of this establishment. Steer clear of this shady business.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Jody, we regret to hear that you had this experience with us. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (802) 388-6718 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

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