Richard Karr Motors in Woodway including address, phone, dealer reviews, directions, a map, inventory and more

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900 W Loop 340
Woodway, TX 76712

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Richard Karr Motors

Overall Rating:

3 (out of 5)

70% recommend this dealer

23 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service problem

Reviewed by Charles Orshek from Whitney txOctober 05, 2022

Bought at another dealership because you did not have what I wanted. Had Svc with you dealership on my SRX for about 6 yrs. But now since I bought at another dealer your Svc writer Lenard will not help me.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Mike Lee, 254-776-1111, mrmike1954@aol.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Can’t ask for more!

Reviewed by Mike Drechsel from Ft Worth TXSeptember 28, 2022

What started with a unpleasant experience with another dealership turned into a relationship with Richard Karr. From the service team where my issues started to the sales team where they ended, it was top notch. Kudos to Richard Karr for employing those that understand customer service!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Mike Lee, 254-776-1111, mrmike1954@aol.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Customer

Reviewed by Carter, Johnny from Lorena ,TexasJune 29, 2022

Good job overall. Paint did not match. !!!!!!!!!!!!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Lee, 254-776-1111, mrmike1954@aol.com

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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