Richard Karr Motors in Woodway including address, phone, dealer reviews, directions, a map, inventory and more

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900 W Loop 340
Woodway, TX 76712

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Richard Karr Motors

Overall Rating:

4.3 (out of 5)

83% recommend this dealer

23 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

2021 GMC Sierra 1500 4WD SLT Texas Edition

Reviewed by KENNETH RIES from Smartsville, CAOctober 28, 2020

RICHARD KARR MOTORS MAKES VEHICLE BUYING EXPERIENCE GREAT AGAIN!!! By far our absolute BEST CAR BUYING Experience EVER! I flew from California to meet my wife to drive a new truck back home (my retirement present). We called on your 2021 GMC 1500 TEXAS Edition that showed was in-transit. Your sales person went out of his way to find this recently delivered vehicle and was able to offer it at similar pricing to what we had already lined up to purchase in San Antonio. Your staff held this vehicle for us without a deposit (which the other dealer wanted/non refundable) while we drove from San Antonio. We arrived expecting high pressure sales pitches and unwanted add-ons. WE GOT NONE OF IT!!! Your team was awesome and we received nothing but excellent service. Your Finance Person/Closer went above and beyond to work with our Credit Union that turned out to be problematic even though we were pre-approved. Your GMC had every option that we were looking for and we could not be more happy with it. Our only mistake is that we didn't START with Richard Karr Motors!!! Ken Ries Smartsville, CA

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new GMC 1500! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Mike Lee, 254-776-1111, mrmike1954@aol.com

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Terrible Service

Reviewed by Jonilively from Waco, txMay 12, 2020

the truck has been in their service department at least 10 times since October for the SAME issue. they turn the light off and say it's fixed and then same issue, all this while under warranty. Call Mike Lee in the service department who tells us to take it somewhere else. truck goes some where else and they are able to quickly find the issue. speak to Mr. Goff because why should we pay for something that they could have fixed months ago because it's been the same issue continuously? jump through hoops last week and today, no one is willing to pay for the problem that their mechanics could have fixed MONTHS ago. no more GMC products and def do NOT recommend this dealership or service department

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Saturday AM Thanks!

Reviewed by Rogers, Lisa from Waco, TXMay 08, 2019

I came in to get my oil changed at 8 AM on a Saturday. They were thorough and quick-just what I needed with three little ones accompanying me. The coffee was fresh and the play room was a welcome spot.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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