Don Elliott Auto World in Wharton including address, phone, dealer reviews, directions, a map, inventory and more

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1225 N Richmond Rd
Wharton, TX 77488

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Sales: 888-881-2683

Used Cars: 877-391-8560

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Don Elliott Auto World

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

28 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best of the best!!!

Reviewed by Joshua from Austin TexasAugust 04, 2021

Guys and galls, we know nobody is perfect nor is any dealership BUT the crew at Don Elliott Autnoworld are pretty darn close! I would give them a million stars if I could. Hands down the best dealership experience i’ve ever had. The fact that they’re super friendly and easy to talk to helps tremendously when buying a car, new or used. I drove 2 and half hours to get there, BUT it was well worth it and Im glad I did. I extremely recommend small town dealers like this one and they just may be the best one out there. Thanks for the awesome car and awesome car buying experience :)

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.3 (out of 5)

Use someone else

Reviewed by Philip Karasek from East BernardFebruary 27, 2021

They will fight you tooth and nail on trying to get warranty to work done. I will file be filing a complaint with Dodge Customer Service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

This is the dealer, Don Elliott, and I take great exception to Mr. Karasek's negative review of our dealership and the service he received. I was not in the dealership when he came in but was made aware of his visit immediately after he left. My service manager, Theresa, was trying to assist him, however, she informed him that she could not do anything until she received approval from the factory. He purchased his RAM truck used from another dealer. The RAMBox was damaged ... not a factory defect and he was insisting that it be covered under warranty. He became so loud and threatening that from 100 feet away my general sales manager heard the exchange and thought it necessary to walk back and see what was happening. Mr. Karasek is a deputy with the Fort Bend Sheriff's Department and was wearing his handgun. He left and immediately got on several sites to give us a bad review. Now here's the funny part ... Several days ago he brought his truck back to our service department for a water leak in his rear window and wanted us to order the parts and fix it. My service manager asked me what she should do? I guess the first question that came to my mind was why in the heck would come back to a place where he was so dissatisfied and had been treated so badly. That's when I called Officer Karasek. During that call he denied being loud and threatening during his first visit. I finally suggested to him that perhaps another dealership would be more appropriate to handle his business. Mr. Karasek is the fourth person in my almost 43 years as a dealer to whom I have suggested they do business elsewhere. Finally, I don't know of another service manager that goes the extra mile trying to accomodate a customer's needs like Theresa.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

3.0 (out of 5)

Fast response

Reviewed by Busybee from Corpus ChristiApril 17, 2020

Ive been in the market for a Truck for some time now. I have been trying to find a dealership that could handle doing most of the business over the phone or online as I have an extremely busy life. This dealership is awesome they gave me all the information needed quick,pricing, and an agent was on the phone with me immediately answering all my questions.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process 3

Quality of Repair 3

Maximum rating = 5

About Don Elliott Auto World

Don Elliott Autoworld in Wharton TX also serving near Houston TX and Victoria TX is proud to be an automotive leader in our community. Since opening our doors Don Elliott Autoworld has maintained our solid commitment to our customers offering a wide selection of cars and trucks and ease of purchase.

Whether you are in the market to purchase a new or pre-owned vehicle if you need financing options we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer you can trust that Don Elliott Autoworld will professionally fit you into the automobile of your choice.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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