3209 North Interstate 35
San Marcos, TX 78666

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Sales: 512-212-1905

Used Cars: 512-212-1918

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Chuck Nash Chevrolet, Buick, GMC

Overall Rating:

4.1 (out of 5)

91% recommend this dealer

539 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Two Months of Finance and Paperwork Failure – Deal Still

Reviewed by dbcisneros1November 14, 2025

Two Months of Finance and Paperwork Failure – Deal Still Not Fixed On September 22, 2025, I purchased a used 2025 GMC Sierra with ~17,000 miles from Chuck Nash Chevrolet Buick GMC. I traded in two vehicles: -2022 GMC Sierra – financed with GM Financial -2022 Buick Encore – financed with Chase Auto Finance The next day, September 23, I discovered the odometer mileage on the 2025 Sierra did NOT match the contract. The truck actually had nearly 24,000 miles—almost a 7,000-mile discrepancy. I notified the dealership immediately. On September 27, I met with the used car sales manager. He refused to offer anything in writing and verbally offered only free fuel and oil changes for 7k miles. When I asked for that in writing, he told me: -“I won’t be held hostage over the mileage error.” -“Take the verbal deal or we’ll cancel the deal.” I asked for until the next day to decide. On September 28, I cancelled the deal and returned the 2025 Sierra. The dealership returned both of my trade-in vehicles. That should have been the end of it. It wasn’t. As of November 14, 2025 — almost TWO MONTHS later: 1️⃣ 2022 GMC Sierra loan (GM Financial) — STILL not reinstated GM Financial shows: -$0 balance -“Payments Unavailable” They repeatedly tell me they are still waiting on Chuck Nash to submit the unwind paperwork. 2️⃣ 2025 GMC Sierra loan (Greater Texas Credit Union) — STILL ACTIVE & LATE Even though I returned the truck on September 28, the credit union shows: -Active loan -Payment due Nov 6, 2025 -Loan now marked late I am being charged for a truck I do not have. 3️⃣ 2022 Buick Encore loan — delayed so long, it showed months of late charges I finally sold the Buick myself to Mercedes-Benz of Austin, but that transaction is still not fully completed, and I am still waiting on final resolution. Loyal customer for 20+ years — treated like this? I’ve bought over 10 vehicles from Chuck Nash in the last two decades. This is only the second issue I’ve ever had with them — but it is by far the worst. I truly don’t believe the dealership appreciates long-term loyal customers. If this is how Chuck Nash treats loyal customers, then it may be time for me to go elsewhere. Shame on you, Chuck Nash. Shame on you. Buyers beware.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience with us. We understand how frustrating this situation has been for you, especially as a long-term customer of Chuck Nash Chevrolet Buick GMC. Your concerns about the finance and paperwork issues are important, and we appreciate you bringing them to our attention. We encourage you to reach out to us directly so we can discuss this with you further. Our team values your loyalty and wants to ensure that we address these issues properly. Please contact us at your earliest convenience so we can assist you further. Thank you again for your feedback.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

No one ever contacted me at all.

Reviewed by Carlos Rodriguez from Kempner, TXOctober 09, 2025

No one ever contacted me at all. Reached out for availability and vehicle questions. Nothing.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Good morning Carlos, our system show we have sent multiple emails to the address that was submitted in your form, but they show "unopened" so most likely our messages our going to spam. Please call our customer care department directly and we would be eager to help you in your car search. 512-396-7881. Or please email armandos@chucknash.com directly. Thanks

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

5 stars specifically for service writer Sam K.

Reviewed by jklierAugust 20, 2025

5 stars specifically for service writer Sam K. Very helpful, responsive and easy to get in touch with.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Sam K. at Chuck Nash Chevrolet Buick GMC. His dedication to providing helpful and responsive service is truly valued. We appreciate your feedback, and we look forward to assisting you again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Chuck Nash Chevrolet, Buick, GMC

At Chuck Nash Auto Group, we’ve been proudly serving Central Texas drivers for over 45 years. Located in San Marcos at Exit 208, we offer a no-pressure, down-to-earth experience rooted in small-town values and big-time selection. Whether you’re shopping for a new Chevrolet, Buick, GMC, or one of our many quality pre-owned vehicles, our team is here to earn your business the right way — with honesty, transparency, and a handshake you can trust. Plus, our full-service center and expert advisors are here long after the sale to keep you rolling. Come see why generations of Texans have made Chuck Nash their first stop.

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