7400 W Loop 1604 N
San Antonio, TX 78254

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Sales: 210-465-1693

Used Cars: 210-465-1694

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:30am – 4:00pm

Reviews of Cavender Buick GMC West

Overall Rating:

4.6 (out of 5)

85% recommend this dealer

349 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

I had a good experience making a deal with Mr.

Reviewed by EMMANUEL MORA from SAN ANTONIO, TEXASDecember 03, 2025

I had a good experience making a deal with Mr. Arony & Isidro, both have helped me with all the questions I had. I will really recommend them to my friends and relatives who want to purchase a GMC.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Emmanuel - It's great to hear you're a fan of Mr. Arony and Isidro! We wish you safe travels ahead and look forward to welcoming you back to Cavender Buick GMC West in the future.

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Maximum rating = 5

5.0 (out of 5)

I recently had a truly outstanding experience at the

Reviewed by JOSE RIVERA PACHECO from Kerrville, TexasNovember 26, 2025

I recently had a truly outstanding experience at the dealership, thanks to the exceptional service provided by Jordan David. He took the time to understand exactly what I was looking for, answered all my questions with patience, and made the entire process feel effortless. His knowledge, honesty, and attention to detail built immediate trust, turning what can often be a stressful experience into an enjoyable one.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Jose, we are so impressed reading this feedback about Jordan! We are so honored to have you as a Cavender Buick GMC West customer.

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Maximum rating = 5

1.0 (out of 5)

DO NOT BUY OR USE THE SERVICE DEPARTMENT!

Reviewed by Joshua.jennings95October 18, 2025

DO NOT BUY OR USE THE SERVICE DEPARTMENT! I purchased a 2025 Dodge Ram here, and they included free oil changes for as long as I own the truck. I took it in for my first oil change, tire rotation, and alignment. I dropped it off at 8 a.m., and they kept it until the end of the day. When they finally called, they said the alignment machine was down but that I could pick up my truck. A few days later, warning alarms started going off. I was told that since it’s a Dodge, I should take it to a Dodge dealership for inspection. When I did, they discovered that GMC West had left all the nuts and bolts on my suspension loose. The technician said the suspension components were moments away from causing a serious accident. I had been driving around with my newborn baby in the truck without knowing how unsafe it was. Because this issue was caused by GMC West, Dodge won’t cover the repairs. Now my truck is stuck in the shop with a $500 bill—all because of GMC’s negligence. STAY AWAY!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Josh, your feedback is deeply concerning to us. We're troubled to learn about the issues you experienced with our service department, as well as the distressing situation that resulted from them. Please know that we take this matter very seriously and would never want any of our guests to feel unsafe or that they cannot trust us with their vehicles. We would like to investigate what happened here further and see how we can assist you in resolving these issues swiftly. Please contact me at your earliest convenience. Thank you, Greg Williams - Service Director - 210-538-5429

Overall Experience 1

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Maximum rating = 5

About Cavender Buick GMC West

The Cavender Family has been selling and servicing automobiles and trucks in San Antonio and South Texas for over 80 years. James M. Cavender Jr. started Cavender Oldsmobile in 1939. Over the next 30 years Cavender Oldsmobile would become one of the top Olds dealerships in the country based on sales and customer satisfaction. With the help of his twin sons Jimmy and Billy James Cavender would acquire a Cadillac dealership in 1979 and a Toyota dealership in 1985. By the mid 1980's the third generation of Cavender boys would enter the automobile business. Today the Cavender name is associated with 10 separate dealerships

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