Port Lavaca Chevrolet in Port Lavaca including address, phone, dealer reviews, directions, a map, inventory and more

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1501 TX-35
Port Lavaca, TX 77979

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Reviews of Port Lavaca Chevrolet

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

56 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Oil change

Reviewed by Dennis Ray Kolle from Victoria, TxJanuary 14, 2021

When I arrived at dealership for a scheduled oil change, I was greeted at the door. The service manager took my information and keys. The oil change was done in a timely manner.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Not a good experience

Reviewed by ANTHONY CHANDLER from Aransas pass, TexasDecember 29, 2020

Started out pretty good but went down hill the further we got. It was like a shell game. I did not get the internet advertised price. Then the finance guy tried to stick me with about $6,000 worth of add on crap that I did not know about nor was I asked about. It was after dark when I took delivery and I was worn out from driving 12 hours that day. Once o got home I realized I didn?t have floor mats, my hitch insert was missing and the tray from my center console was missing. I had to return to the dealer to get my running boards installed so I swung by to get my missing accessories they said they had ordered. Upon arrival they had the mats but the other two items were not there. I told them to mail them as I was not coming back. My family buys two cars every two to three years and they will certainly not get my future business. Worst car buying experience I?ve had in many years.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent Customer Service

Reviewed by Ernesto Gallegos Jr from Robstown, TXApril 27, 2020

Service was done fast and they even took care of a recall while I was there getting an oil change.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Port Lavaca Chevrolet Buick GMC and we hope to see you again.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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