Freedom Buick Gmc

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Overview
Dealer Reviews

GMC and Buick New Car Dealership in Odessa, TX

Overall Rating

3/5

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As your Midland area new and used car dealer in Odessa, Freedom Buick GMC Truck is here to assist you with every step of the car purchasing and maintenance process. Our commitment to excellent customer service, outstanding vehicle selection, and GM Certified knowledgeable auto service staff are just some of the reasons our dealership is worth the drive from Andrews, Monahans, TX, and other nearby Texas communities. Please call us at 855-410-7488 if you have questions about our location or any of the cars in our inventory. We look forward to seeing you here at Freedom Buick GMC Truck!

Need service for your new GMC or Buick? Freedom Buick Gmc's GMC-trained mechanics can help.

Freedom Buick Gmc Reviews

Overall Rating

3/5

3 out of 8 people recommended this dealer

Customer Service:

3.7/5

Buying Process:

3.7/5

Quality of Repair:

3.7/5

Overall Facilities:

4/5

Great service

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by DUSTY HOOT
in Midland, TX
September 20, 2020

Steven was great. Done the deal over the phone and was a in and out great and quick process!

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Fast and friendly

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by COLLIN WORLEY
in Big Spring, Texas
July 11, 2020

Fast and friendly. Went in to test drive a completely different vehicle and wasn?t impressed. The salesman pointed out a different make and model with better rebates and I was sold.

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2015 single cab Chevy Silverado pick up

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

2/5

Reviewed by Mirella
in Pecos, Tx
August 31, 2019

I spoke to someone on the phone and I let them know I was from out of town and was interested in o used 2015 truck but I was wanting to know if the price was negotiable because I didn’t want to make the trip to Odessa just to find out the price is set. Well I got to the dealership and all vehicles were locked, there was no one around to help me out. When I ask a gentleman for help he said he was already busy with someone but that he would get us help. The lady’s name was Karime. I guess she was knew because she didn’t have answers but she did help from her manager, at least she tried. The manager would only talk to her and refused to come outside his office and talk to me about this vehicle. I walked out and don’t plan on purchasing anything from there again. I wish I knew what that managers name was so I could call and complain. Poor customer service plus training, if that was the case. The guy that called and texted me didn’t bother to answer me when I sent him a text saying I was outside to see the vehicle.

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Dealership Contact Information

Freedom Buick Gmc 5251 E 42nd St
Odessa, TX 79762

Sales: 855-322-4785
Used Cars: 855-947-2313

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	8:00am	8:00am	8:00am	8:00am	8:00am	9:00am
Close	Closed	7:00pm	7:00pm	7:00pm	7:00pm	7:00pm	7:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:30am	7:30am	7:30am	7:30am	7:30am	8:30am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	3:00pm

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