Midland Buick GMC Cadillac in Midland including address, phone, dealer reviews, directions, a map, inventory and more

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3205 W Wall St
Midland, TX 79701

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 3:00pm

Reviews of Midland Buick GMC Cadillac

Overall Rating:

4.1 (out of 5)

75% recommend this dealer

44 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Escalade owner

Reviewed by John R from Midland, TXJanuary 29, 2019

You can absolutely not beat the friendliness and customer service that these folks offer. We all know due to the oil industry booming not everything can be perfect, but these guys go beyond the call of duty to make your service experience the best it can be. Great jobs guys and thank you.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Service department

Reviewed by Mike C. from Midland txJune 27, 2018

Horrible service wouldn't recommend it. Counter personnel unorganized, unhelpful, and grouchy! Took my truck in for diagnostic. Made appointment told me three days and a month later truck hadn't been in shop and they didn't have me in computer no one had any information to give me. Had to pick my truck up and take to different shop.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Mike, we're incredibly sorry to hear about the experience that you received at our dealership. We always strive to provide the utmost in customer service and quality to each and every one of our guests, and what you describe in this review is unacceptable to us. Please feel free to reach out at your earliest convenience so that we can discuss your visit in greater detail and work towards a resolution. We look forward to speaking with you soon. Sincerely, The Midland Buick GMC Cadillac Team

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Our experience has been horrible with Justin

Reviewed by None from Midland, TxJune 05, 2018

After purchasing we have had the worst experience with Justin Lara the sales manager we were inquiring about the contract with financing and rumor had it we were upset was defunatley not true as we were leaving we were charged my judting using foul language ..... aggressively

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

There must be some sort of miscommunication here. Could you please reach out to us directly at (866) 505-4596 whenever you have a moment? We'd like to discuss your visit and find out more about what happened. Sincerely, the Midland Buick GMC Cadillac Team

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Midland Buick GMC Cadillac

At Midland Buick GMC we are proud to be your local GM dealer and we do not take that responsibility lightly. We pride ourselves on our customer service in all areas of the dealership. Whether you are buying a new or used vehicle working with our finance department or having your vehicle serviced in our service center we want to provide our Lamesa GMC & Buick customers with a good experience.

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