Luling Chevrolet, Buick, Gmc in Luling including address, phone, dealer reviews, directions, a map, inventory and more

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1088 E Pierce St
Luling, TX 78648

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Reviews of Luling Chevrolet, Buick, Gmc

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

26 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Make the Sale then Forget the Promises!

Reviewed by Vicki M (Collander) Holcomb from LULING, TXNovember 28, 2018

This dealer makes promises they won't keep with loaner vehicles. We were promised a loaner vehicle for the first three years if any warranty work was necessary. Naturally, we are getting stalled and blocked from one since this is the 6th time we've had to take our 2016 Chevy Colorado in for repairs.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I am very Happy with My Purchase.

Reviewed by Josh Crouch from Luling ChevroletSeptember 06, 2018

I am very happy with my Silverado I Purchased from Luling Chevrolet, I am writing this review to recommend everyone to stop by Luling Chevrolet and Purchase the car/truck/suv you been dreaming about. If you are looking for a great Dealership look no further. Great Staff, Great Service, Great prices. I am very happy overall with the whole transaction. Thank You! LULING CHEVROLET

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst experience ever

Reviewed by Emilhee@yahoo.com from Austin,txAugust 13, 2018

The worst! We told them the issue and had, had car at another dealership and they told us issue. We asked before driving 60+ miles to drop it off for 3 days since we would be close. They called the day we were supposed to pick it up and said car wasn’t ready?!? What you’ve had it 3 days. Still took almost a week for them to let us know that part wasn’t going to be covered. We asked before taking it to them. They said bring it by. Did get a couple of other minor fixes done. Oh and to look at main part of what was needed they charged us $120. NEVER did they say anything about a diagnostic fee to look at it. And we talked to them about issue 3 times on phone before bringing it. Figured we would go get car because they wanted $700 to fix part. I even called gmc and they told me to shop around because that was way to high. But then when we told them not to fix it they never said anything about any charges. Never have we been charged diagnostic fees at dealer. When we told them we were coming to get car they said it will be $120. They did nothing to the part we were taking it there for. Never will we be back!!! Oh and when we bought car we were told by the previous owner who works at dealership that everything worked great! Not!biggest mistake ever taking our car there

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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