Frank Brown GMC in Lubbock including address, phone, dealer reviews, directions, a map, inventory and more

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5802 TX-327 Spur
Lubbock, TX 79424

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Sales: 806-451-4552

Used Cars: 806-853-9690

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Frank Brown GMC

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

2718 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Good response to things that were wrong with Yukon. Great...

Reviewed by jkirkp4740September 24, 2021

Good response to things that were wrong with Yukon. Great fix,good price. Replaced warranty air bag.great job.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Friendly , help out with trying to get over thing rolling...

Reviewed by jsummers3457September 24, 2021

Friendly , help out with trying to get over thing rolling for my husband and i

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

Overall Experience 5

Customer Service 4

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

No problems, oil change done in timely manner, Terry is...

Reviewed by cynthiaSeptember 23, 2021

No problems, oil change done in timely manner, Terry is awesome! Thank you everyone at Frank brown service!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Frank Brown GMC

Frank Brown GMC first opened its doors in Lubbock in May 1970. Since that time we have continuously been among the top dealerships in new and used cars trucks vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.

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