Gabriel/Jordan Buick GMC in Kilgore including address, phone, dealer reviews, directions, a map, inventory and more

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1500 Us Highway 259 N
Kilgore, TX 75662

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Sales: 903-374-0532

Used Cars: 903-374-0562

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Gabriel/Jordan Buick GMC

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

276 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bought my 2019 Canyon at Gabriel Jordan.

Reviewed by AlSeptember 09, 2022

Bought my 2019 Canyon at Gabriel Jordan. Excellent sales experience. I always take my vehicle there for service, but at Gabriel Jordan in Kilgore, the service goes above and beyond. I took my truck to another place for a front end alignment check (Gabriel Jordan doesn't do Front End work) and the other place tried to upsell me on more than $250 of service saying it was recommended maintenance based on mileage. I declined then emailed Chris, Fixed Operations Director at Gabriel Jordan with the other company's recommendations. Chris assured me I was many miles away from needing either service as I suspected. I am thankful I can rely on Gabriel Jordan for honesty and integrity. That's why I rely on them for all my car needs.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Awesome dealership

Reviewed by Tracy Zurn from Kilgore, TXAugust 18, 2022

Customer service was a plus and everyone was friendly and helpful. Fast service of my car and it was a nice surprise that it was washed and vacumed. Thank you ?

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you, Tracy! We are honored to serve! ~ Tim C

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Buick/GMC KILGORE EXCELLENT DEALERSHIP

Reviewed by April Latricia Rogers from Longview, TEXASApril 04, 2022

I was highly impressed with Adam Richardson-GABRIEL/JORDAN BUICK GMC KILGORE-SERVICE DEPARTMENT. I have a 2021 GMC YUKON DENALI, I had an issue with a lane assist alert Left Driver Side Mirror. I have been trying to get it fixed since October 2021 and took it to a local Dealership-ORR Longview in the town I reside, I kept getting the run around leaving my vehicle to get fixed 4 times & even without it for a week never was getting fixed and poor communication customer service. Such a long story...However, Kilgore-GMC Service Department was recommended by someone else. The moment I spoke with Mr. Adam Richardson we made the appointment he would call me every day with a follow-up on how things were going, my vehicle was fixed in 2 days. EXCELLENT EXCELLENT CUSTOMER SERVICE!!! I will go back there for all my service needs and maintenance. Job WELL DONE. THANK YOU, ADAM RICHARDSON AND YOUR ENTIRE TEAM.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

April, you are the best! Thank you for the wonderful review and reference to Adam!!! We are so honored by your words. ~ Tim C

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Gabriel/Jordan Buick GMC

Gabriel/Jordan Buick GMC is dedicated to bringing quality New and Pre-Owned Vehicles to consumers across the United States. Our goal is to make your buying experience seamless. Our vehicles are inspected by ASE and GM Certified Technicians before they are offered to the market for sale. Our pricing is market-driven. Our financing options are flexible and easy. And our Sales Consultants provide you with the information you need to make an educated buying decision. We are transparent and responsive. We are located in Kilgore Texas and we will deliver to anywhere in the United States.

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