4205 I-30 Frontage Rd
Greenville, TX 75402

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Sales: 903-274-4927

Used Cars: 903-274-4927

Reviews of Freedom Buick GMC by Ed Morse

Overall Rating:

1.7 (out of 5)

21% recommend this dealer

14 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My daughter & her hisband went in to purchase a vehicle

Reviewed by Wood14February 19, 2024

My daughter & her hisband went in to purchase a vehicle and they tried to completely rip them off. I worked in dealerships for years and they had sent me some details and it was a fair deal but when she went in they shorted her trade by over $7,000 which was the amount she was planning on putting down. When it was all said and done they were about 10k over what they originally and after figuring the payments they wanted to charge her 14-15% interest when they had requested the promotional financing of 5.9% which was on original documents. My daughter has excellent credit so financing isnt an isaue. This is a bunch of con artisits that thought they could take advantage of a younger family. They lost a sale to a dealer in the metroplex who treated them right.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

They have False advertisement on the website.

Reviewed by ckrueger from TXJanuary 25, 2024

They have False advertisement on the website. When I reached out about the vehicle no one told me there was a $7500 market adjustment. Manager stated that they cant add market adjustments to their website. Seem like xx to me since I saw a truck on there with the MSRP price and then the FINAL PRICE. My husband and I buy vehicles a lot and know the process and how dealerships work and that is not good customer service.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We appreciate your feedback about your experience with us. We take customer feedback seriously and are working hard to ensure that all customers have a positive experience. Please reach out to us if you would like to discuss this further. Sincerely, The Freedom Buick GMC By Ed Morse Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

False advertising.

Reviewed by Na from ShermanJanuary 13, 2024

False advertising. You can't buy the vehicle for advertised price. This will be illegal soon.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for taking the time to share your feedback, Na. We would like to discuss your concerns further, so please feel free to contact us at your earliest convenience. Sincerely, The Freedom Buick GMC By Ed Morse Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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