501 W State Hwy 114
Grapevine, TX 76051

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Sales: 817-410-5021

Used Cars: 817-410-6363

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 2:00pm

Reviews of Freeman Buick GMC

Overall Rating:

3.3 (out of 5)

87% recommend this dealer

182 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

CALLED SALES TEAM WE AGREE ON SALES PRICE AND EVERYTHING

Reviewed by J RUBIO from TEXASNovember 03, 2025

CALLED SALES TEAM WE AGREE ON SALES PRICE AND EVERYTHING LAST MINUTE TOLD ME THEY MADE AMISTAKE PRICE WENT UP.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us. We understand that encountering a price change after an agreement can be frustrating. We appreciate your feedback and would like to invite you to contact Freeman Buick GMC directly so we can address your concerns more thoroughly. Your satisfaction is important to us, and we're here to help. Sincerely, Freeman Buick GMC Team

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Daisy is the best!

Reviewed by Emily Giles August 13, 2025

Daisy is the best! Wow, what a great experience! It was so much fun, and would never describe that when buying a car! She also listened and sent me a fun surprise- will talk about this experience for many years! Highly recommend! Pat was also great - quick, easy, fun!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

I was asked when I needed my truck back, I alex for 2pm.

Reviewed by Tracy Carlton from Prosper, TXJuly 16, 2025

I was asked when I needed my truck back, I alex for 2pm. I never got a call, and when I went to the dealership at 3pm because u didn't get a call back, I was told my recall was not done and it would be 45 minutes longer. Very disappointing the lack of communication. There service department was slow and I never got av return call. I was not able to wait so had to take my truck. I would continue to go to Ewing but they will not take the service plan I bought from freeman when I purchased my truck. Keep in mind we've purchased five trucks from freeman in the last two years.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for sharing your experience with us, Tracy. We understand how important timely communication is, especially regarding service appointments for your truck. We're grateful for your loyalty in purchasing multiple vehicles from Freeman Buick GMC. Please feel free to reach out directly so we can address your concerns and work towards a better experience in the future. Your feedback is valued, and we are here to help. Sincerely, Freeman Buick GMC Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Freeman Buick GMC

Family-owned and operated Freeman Buick GMC has been your D/FW Buick GMC dealer since 1952! We are located in Grapevine and serve as your Buick GMC dealer near Dallas and Fort Worth. We offer all of our customers a simple transaction where you get great prices low interest rates optional extended service agreements and top dollar for your trade-in. So stop by today for a test drive and we'll show you why Freeman is the premier Buick GMC dealer of Texas.

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