1608 US-82
Gainesville, TX 76240

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Sales: 940-213-0075

Used Cars: 940-213-0075

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Glenn Polk Chevrolet Buick GMC of Gainesville

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

141 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Theresa is an amazing advisor at Glenn Polk!

Reviewed by taylormayes0December 03, 2025

Theresa is an amazing advisor at Glenn Polk! She always makes sure that my appointments go well and keeps me informed on what is going on! I highly recommend Glenn Polk Gainesville!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you, Taylor. I’m glad to hear Theresa West took such great care of you and kept you updated throughout your visit. She does an awesome job, and I appreciate you mentioning her dad, David, our General Sales Manager, as well. We’re grateful for your trust and look forward to helping you again whenever you need us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Glenn Polk Autogroup has always been wonderful to work

Reviewed by Ashtyn GDecember 03, 2025

Glenn Polk Autogroup has always been wonderful to work with. I’m always impressed with the service that each employee gives!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you, Ashtyn. I really appreciate you sharing this. I’m glad to hear Paulo and our team continue to take great care of you every time you visit. We’re grateful for your trust and look forward to being here whenever you need us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Did not fix my car.

Reviewed by Krissylou2004December 03, 2025

Did not fix my car. Said come back with the engine running next time. Can’t read past alerts that have come on but I can in my GMC app. Wasted my time and car is still broken.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Glenn Polk Chevrolet Buick GMC of Gainesville

THE POLK PROMISE: Driven by Family. Defined by Integrity. Determined to Earn Your Business. Since 1995, Glenn Polk CBG of Gainesville has proudly served Gainesville, TX, with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot.

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