1608 US-82
Gainesville, TX 76240

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Sales: 940-213-0075

Used Cars: 940-213-0075

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Glenn Polk Chevrolet Buick GMC of Gainesville

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

185 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The service manager explained the reason for the recall

Reviewed by DenaliJanuary 19, 2026

The service manager explained the reason for the recall amd had my truck back to me when promised.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Friendly staff, no pressure environment.

Reviewed by cr100January 18, 2026

Friendly staff, no pressure environment. Helpful and courteous! Would buy again from Glen Polk GMC

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Love hearing this. A friendly, no pressure environment where people feel helped and respected is exactly what we want every visit to feel like. I am glad that came through for you, and knowing you would buy from us again means a lot. We truly appreciate your trust.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Seamless transaction.

Reviewed by Dale EJanuary 17, 2026

Seamless transaction. The deal was done over the phone and online and I showed up, signed the docs, and traded my truck in, and drove off with my new Sierra 1500 Denali. All inside of 30min. Everyone was friendly and helpful and valued my time and were intentionally efficient without being hurried at all. Highly recommend. Will do business here again.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Dale, that is exactly how we want the process to feel. Seamless, efficient, respectful of your time, and still personal. I am glad Aspen and the team made everything smooth from handling the deal over the phone and online to having you in and out with your new Sierra Denali in about 30 minutes. Being intentionally efficient without making you feel rushed is a balance we work hard to get right, and I really appreciate you recognizing that. Your recommendation and your plan to do business with us again truly mean a lot.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Glenn Polk Chevrolet Buick GMC of Gainesville

THE POLK PROMISE: Driven by Family. Defined by Integrity. Determined to Earn Your Business. Since 1995, Glenn Polk CBG of Gainesville has proudly served Gainesville, TX, with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot.

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