Shamaley Buick GMC in El Paso including address, phone, dealer reviews, directions, a map, inventory and more

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955 Crockett St
El Paso, TX 79922

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Sales: 915-320-7267

Used Cars: 915-320-7269

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Shamaley Buick GMC

Overall Rating:

4.2 (out of 5)

87% recommend this dealer

214 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Awesome customer service!!

Reviewed by Jerry Soltero from El Paso, TexasDecember 29, 2022

Santiago Valle explained in detail what was being serviced on my vehicle and answered all the questions that I had before I asked.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Jerry, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shamaley Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excelent

Reviewed by VALERIA TORRES from El Paso, TxDecember 13, 2022

Excelente servicio y excelente persona, se tomaron todo el tiempo para explicarme cada detalle, me hablaron despu�s para preguntar c�mo me sent�a con mi compra

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

¡Gracias por su evaluación positiva, Valeria! Apreciamos tu negocio.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Great price average service

Reviewed by RAUL from El Paso, TexasDecember 05, 2022

Great sale price but the service was slow and average. They forgot about me for an hour.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for informing me about your situation. Please know that we are looking into your concerns, Dave Logston the General Manager will be reaching out to you soon to assist.

Overall Facilities N/A

Customer Service 3

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

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