955 Crockett St
El Paso, TX 79922

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Sales: 915-320-7267

Used Cars: 915-320-7269

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Group 1 GMC Westside

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

686 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very good 👍 customer service, a lot of options to

Reviewed by Tammie marin January 16, 2026

Very good 👍 customer service, a lot of options to choose from , so I'm very satisfied.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good experience did not spend much time at the dealer,

Reviewed by Mata,Juan from El Paso, TexasJanuary 16, 2026

Good experience did not spend much time at the dealer, price was negotiated before visiting dealer made the process so much easier. Sergio my sales guys was great with helping me get to the price I wanted

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your fantastic review, Juan! We're thrilled to hear that you had a great experience at Group 1 GMC Westside and that Sergio was able to assist you in negotiating the price you wanted. We strive to make the process as smooth as possible for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, The Shamaley Buick GMC Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Unless you’re forced to go here for oil changes like I

Reviewed by ccervaJanuary 16, 2026

Unless you’re forced to go here for oil changes like I was, don’t even bother coming here. I had an appointment @ 11, showed up @ 10:30, didn’t get my vehicle back till almost 2. They don’t got nothing for you there just granola, popcorn, and water. That’s it. You can’t walk nowhere because every where is far. Honestly it’s a waste of a day. Just for an oil change takes almost 3 hours. With an appointment. Do not recommend this place.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello Christopher, I do apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving for your next service experience. Sincerely, Deanna Diaz de Leon SERVICE BDC - Group 1 GMC Westside ddiazdeleon@group1auto.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Group 1 GMC Westside

Group 1 GMC Westside is your local source for all things GMC. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a GMC you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces and Alamagordo. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.

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