2111 U.S. Hwy 287
Decatur, TX 76234

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Sales: 940-539-0507

Used Cars: 940-627-2177

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat Closed

Reviews of James Wood Motors, Inc

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

4034 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Clay was the best.

Reviewed by Jim January 19, 2026

Clay was the best. He went above and beyond in all phases of sales process.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your kind words, Jim! I'm pleased to hear that Clay provided you with exceptional service during your experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to go above and beyond for our customers, and it's wonderful to see that reflected in your review. We hope to assist you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I deal with Brian for my service.

Reviewed by CHERYLPCCJanuary 19, 2026

I deal with Brian for my service. He is always courteous and informative. He keeps me updated on the status of my vehicle when it’s in for major repairs.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your wonderful review! I truly appreciate your kind words about Brian and I am glad to hear he has been courteous and informative during your service visits. Keeping you updated on your vehicle’s status is important to us. We look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My service advisor was awesome throughout the process.

Reviewed by STEPHEN.C.ARNOLDJanuary 17, 2026

My service advisor was awesome throughout the process. She kept me informed at regular intervals.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your fantastic review, Stephen! I'm thrilled to hear that your service advisor provided you with such excellent communication during your visit. At James Wood Chevrolet Buick GMC Decatur, we strive to keep our customers informed and satisfied. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About James Wood Motors, Inc

James Wood Motors in Decatur, Texas, is a local institution with a huge heart. Offering a vast selection of new and pre-owned cars, trucks, and SUVs, they ensure every customer finds their perfect vehicle. Beyond the impressive inventory, the dealership's true distinction lies in its deep-rooted family history and unwavering commitment to the community. For generations, the James Wood family has dedicated itself to serving its neighbors. This blend of a diverse vehicle lineup and genuine investment in the community's well-being makes them a true partner and friend to the people of Wise County and North Texas.

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