Reiselman GMC

This is the 4th vehicle (3rd new) that I?ve bought from Reiselman GMC (even going back to when it was Cunningham). The staff are always a pleasure to work with, they keep the experience low pressure, and always come up with a fair deal. Daniel was great to work with, and I look forward to continuing to be a lifelong customer.

Reiselman was very helpful, the deal was fine with me and I don’t say that often.

A few weeks after having a sensor replaced under warranty at the dealership, my check engine light came on again?this time indicating an issue with the CO2 sensor. I returned to the dealership and also needed an oil change. Doug, the service advisor, initially informed me that the CO2 sensor was not covered under the same warranty as the previously replaced part. However, he said he would check with his supervisor. After a short wait, Doug came back with good news: his supervisor had approved the replacement of the CO2 sensor under warranty, meaning I would only be responsible for the oil change. Unfortunately, the sensor was not in stock at the time, so it had to be ordered. I was told that I wouldn?t be able to pay for the oil change until the sensor was replaced, as everything would be included on one service ticket. The sensor arrived late in the day, so I scheduled an appointment for a time that fit around my work schedule. I brought the car in on Friday morning, and the sensor was replaced promptly at no cost to me (aside from the oil change). The team was very accommodating throughout the entire process, and I appreciated their professionalism and willingness to go the extra mile.