Jones Buick GMC in Savannah including address, phone, dealer reviews, directions, a map, inventory and more

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545 Florence Rd
Savannah, TN 38372

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Sales: 888-677-4752

Used Cars: 888-677-5568

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Jones Buick GMC

Overall Rating:

3.8 (out of 5)

68% recommend this dealer

22 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

CANYON AND THE CADILLAC

Reviewed by "LIFE CHANGE" from Camden, TnMay 24, 2021

My wife and i bought a 2016 GMC canyon and a 2018 Cadillac XT5 from them and it was the most pleasant car shopping experience either one of us has ever had!! we highly recommend this dealership, our salesperson Ms. Carla was awesome and so was Ms. Cassie in the finance department. We will go back to them the next time for sure!! thanks

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

DONT BUY!!!!

Reviewed by LISA from Eddyville kyOctober 22, 2020

DO NOT BUY FROM THESE PEOPLE!!!liars liars and more liars..took 3 months to get warranty for my vehicle every time I called they would lie to me..Brittany Adam,Chris and more..The only one that helped me was Tammy and she wasn't from this dealership..had to threaten with speaking to the owner before I got the warranty Told me everything was good to go 2weeks later called said had to b back in for inspection then ask Adam if it had been serviced clearly was not had dust on motor but no finger prints to see so it had NOT been serviced so husband serviced it..DO NOT DEAL WITH THESE PEOPLE BAD BUSINESS.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Very Poor Sales!..

Reviewed by Rohan from New Orleans, LouisianaJune 08, 2020

Find a truck online and asked if the truck is available, they said yes and went through financials filled out forms and send pictures and vin# of my old truck for trade. The worked on numbers, waited for few hours and they said they sold the truck. Is that how you do the business?..

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Rohan, We apologize for this miscommunication on our end. Jones Motor Company has 6 dealerships with all 6 having access to our inventory. It is possible that one dealership sold this truck while you were sending and corresponding with another representative. Unfortunately, the miscommunication caused us to lose you as a valued customer. We understand your frustration and sincerely apologize.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Jones Buick GMC

JONES BUICK GMC - SAVANNAH'S FAVORITE BUICK & GMC DEALER

Jones Buick GMC is proud to serve drivers from the greater Savannah area and to offer Tennessee drivers the ultimate GMC/Buick shopping experience with fantastic prices and friendly service. Conveniently located at 545 Florence Road in Savannah TN we're just a quick drive away for our neighbors from Corinth MS Florence AL Selmer TN and the rest of the local area. Check out our large inventory featuring the 2020 GMC Sierra for sale and find the dream car that's perfect for your budget today!

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