Rusty Wallace Cadillac GMC KIA in Morristown including address, phone, dealer reviews, directions, a map, inventory and more

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300 King Ave
Morristown, TN 37814

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Sales: 877-876-1116

Used Cars: 888-862-1766

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 9:00am – 5:00pm

Reviews of Rusty Wallace Cadillac GMC KIA

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

1291 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Not happy.

Reviewed by Irritated from Middlesboro kyJuly 12, 2022

Run my credit thru 8+ creditors and took my credit score so low that no other dealer could run it or work with me. This is all because i was quoted a price for a vehicle that they would not honor. A difference of $3600. Wanted me to increase my pmt by $150 a month. They dont deal well and will not keep their word.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Selective Amnesia

Reviewed by Major Bill Howell, USMC from Mountain Green, UTMay 27, 2022

Told by salesman Ryan and a conversation with GM, Jerrod, dealership would stand behind a used 2012 JeepLiberty. As a US Marine, integrity and character are important. A man’s word not what it used to me. When I reached out with invoice and a video, selected amnesia set in. “No I do not recall that conversation.” So sad. I would not trust buying a used car from this dealership. Sadly, $600-$800 would break the dealership. WOULD NOT DO BUSINESS with this group.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Told by salesman Ryan and a conversation with GM, Jerrod,

Reviewed by skrtimeMay 27, 2022

Told by salesman Ryan and a conversation with GM, Jerrod, dealership would stand behind a used 2012 JeepLiberty. As a US Marine, integrity and character are important. A man’s word not what it used to me. When I reached out with invoice and a video, selected amnesia set in. “No I do not recall that conversation.” So sad. I would not trust buying a used car from this dealership. Sadly, $600-$800 would break the dealership. WOULD NOT DO BUSINESS with this group.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Rusty Wallace Cadillac GMC KIA

ince the beginning the KIA brand has stood for combining innovation and value at an affordable price. Rusty Wallace Kia features a comfortable customer lounge that includes a coffee bar complete with beverages snacks charging and work station for our customers as well as cable tSelevision and complimentary WIFI. Every Kia here is marked with up-front pricing which means no addendums. We work with over 40 different lenders so we can set up a finance plan that is going to work best for you. Once you choose your Kia you get the peace of mind of our 10 year/100000 mile warranty and knowing that your vehicle will only be worked on by a Certified Kia Technician in our Service Department. Our facility is family owned and operated and we want to provide you with a fun buying experience with world class customer service!

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