2621 South Mendenhall Road
Memphis, TN 38115

Get Directions

Sales: 901-795-4500

Used Cars: 901-795-4500

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 12:00pm – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 1:00pm

Reviews of Rivard Royall GMC

Overall Rating:

4.8 (out of 5)

99% recommend this dealer

86 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I feel the dealership is new to Memphis ownership and

Reviewed by FLOORBJanuary 30, 2026

I feel the dealership is new to Memphis ownership and they understand working with customers is essential

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your feedback! We're glad to hear that you recognize our commitment to customer service at Rivard-Royall GMC. We strive to build strong relationships with our customers, and your support means a lot to us. We look forward to seeing you again! Sincerely The Team at Rivard-Royall GMC

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Smooth process, great team willing to get things done for

Reviewed by CHIEFROUSEJanuary 29, 2026

Smooth process, great team willing to get things done for the customer. Look forward to going back for the next one.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review! Our team is happy to hear that you had a smooth experience with us at Rivard-Royall GMC. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back for your next visit! Sincerely, The Team at Rivard-Royall GMC

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Derrick did a fantastic job in making the online purchase

Reviewed by footsurgnJanuary 23, 2026

Derrick did a fantastic job in making the online purchase and delivery of my vehicle easy and stress free. Definitely keeping Derrick and this dealership in mind when shopping for my next vehicle.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your great review! It's wonderful to hear that Derrick made your online purchase and delivery experience easy and stress-free. At Rivard-Royall GMC, we strive to provide top-notch service, and we're glad that you felt that during your visit. We look forward to assisting you again when you're ready for your next vehicle! Sincerely The Team at Rivard-Royall GMC

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Rivard Royall GMC

Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top