2621 South Mendenhall Road
Memphis, TN 38115

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Sales: 901-795-4500

Used Cars: 901-795-4500

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 12:00pm – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 1:00pm

Reviews of Rivard Royall GMC

Overall Rating:

4.8 (out of 5)

99% recommend this dealer

88 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

From my first point of contact til leaving with my new

Reviewed by Syndariah02February 01, 2026

From my first point of contact til leaving with my new vehicle Mr. King was great! He was very patient, kind, & informative. I highly recommend this salesman & dealership.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review! We’re thrilled to hear that your experience at Rivard-Royall GMC with Mr. King was so positive. His patience, kindness, and expertise truly make a difference. We appreciate your recommendation and look forward to welcoming you back for your next visit! Enjoy your new vehicle! Sincerely The Team at Rivard-Royall GMC

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My experience with the dealership was the best.

Reviewed by KARICOOK22January 31, 2026

My experience with the dealership was the best. The dealership was gracious and helpful with my truck needs

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your wonderful review, Kari! We're thrilled to hear that your experience at Rivard-Royall GMC was the best and that our team was able to assist you with your truck needs. We truly appreciate your kind words and look forward to serving you again in the future! Sincerely The Team at Rivard-Royall GMC

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I feel the dealership is new to Memphis ownership and

Reviewed by FLOORBJanuary 30, 2026

I feel the dealership is new to Memphis ownership and they understand working with customers is essential

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your feedback! We're glad to hear that you recognize our commitment to customer service at Rivard-Royall GMC. We strive to build strong relationships with our customers, and your support means a lot to us. We look forward to seeing you again! Sincerely The Team at Rivard-Royall GMC

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Rivard Royall GMC

Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!

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