Serra Chevrolet Buick GMC of Nashville in Madison including address, phone, dealer reviews, directions, a map, inventory and more

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2340 Gallatin Pike N
Madison, TN 37115

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Sales: 615-239-0091

Used Cars: 615-239-0473

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Serra Chevrolet Buick GMC of Nashville

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

414 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

4,275.58 in six months and problems not fixed

Reviewed by Saturn from Hermitage, TnSeptember 15, 2021

Just gonna leave this here without an opinion. We have spent $ 4,275.58 from March 4, 2021to Sept 10, 2021. 3/4/21 Engine light running rough, $801.32, but then had to be towed in on 4/1 having driven total 500 miles due to same issue and engine eventually not starting. Also 4/1/2021, wiper blades inoperable ($454.33). Back again but told loose nut. Back again 9/1 (received car back 9/10for this repair) for new windshield wiper arm. 7/17/2001 ABS repaired due to light on with 76,915 miles at a cost of $786.76. 9/1/2021, when picked up car for wiper arm, never left dealership before told service manager light on again but was not when dropped it off to them. Was told by service manager, something could have eaten through wires and they would have to write a ticket. Just leaving the truth here. Additionally, the car has been in there possession for two separate times for a combination of 28 days. The tickets on the receipts do not match the true dates which can be verified by voice mail as well as receipts. Draw your own conclusions. Just sharing facts.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Very Professional

Reviewed by Addy Thorpe from Jackson TNJune 09, 2021

Mr. Hopkins was very professional. He listened to my needs and was very attentive. He seemed genuinely concerned about getting me what I wanted and could afford. I was very satisfied

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Truck broke down 6 hours from home

Reviewed by Bob Cassady from Eolia, MissouriMarch 01, 2021

My truck started having issues and I googled the nearest chevy dealer. When I arrived they had me pull straight into a bay and hooked my truck up to the machines. I was out of there within 2 hours. They had to keep my truck, because they had to order parts. They called me a cab and made sure I was taken care of. They all were so helpful and kept up communication knowing my situation about being so far from home.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Serra Chevrolet Buick GMC of Nashville

As a premier Tennessee Buick Chevrolet and GMC dealer we have a huge selection of new and used vehicles from which to choose. Serra Nashville online and offline customers enjoy special vehicle offers every day. We offer Buick Chevrolet and GMC service & parts an online inventory and outstanding financing options making Serra Nashville the preferred dealer for Ashland City Castalian Springs Goodlettsville Hendersonville Joelton Madison Old Hickory and Whites Creek Buick Chevrolet and GMC buyers. Ready to schedule a test drive? Visit our Madison Buick Chevrolet GMC dealership in Madison TN today!

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