Wilson County GM in Lebanon including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

903 S Hartmann Dr
Lebanon, TN 37090

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Wilson County GM

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

975 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Dealership doesn't care about customers.

Reviewed by KrzzykoreanJuly 11, 2022

Dealership doesn't care about customers. Fact, Hoover hit our vehicle backing up while in another customers vehicle. Dealership doesn't want to "make it right" and told us to take it up with insurance. But refused to give proper insurance info. Called and waited almost 3 weeks before anyone even contacted me back even though calling and leaving messages on the voice-mail. Owner/Operator Mr. Mitchell Bone does not care and refuses to acknowledge or contact us. Horrible experience with all involved at dealership except receptionist and sales lady.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Behind the Times

Reviewed by Tony G. from Nashville, TNJune 13, 2022

Do not buy an electric car or any other car from this dealership. They know next to nothing about their EVs. Nearly 10 different sales people and their techs had no idea how to use their EV charger for customer use in the parking lot. Getting ahold of anyone at the dealership takes many phone calls and phone tag. Only redeeming part of this dealership was Mike in the finance department. He was friendly and helpful.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Wilson County Chevrolet Buick GMC Team

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Do not buy an electric car or any other car from this

Reviewed by tonypgalloroJune 13, 2022

Do not buy an electric car or any other car from this dealership. They know next to nothing about their EVs. Nearly 10 different sales people and their techs had no idea how to use their EV charger for customer use in the parking lot. Getting ahold of anyone at the dealership takes many phone calls and phone tag. Only redeeming part of this dealership was Mike in the finance department. He was friendly and helpful.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Wilson County Chevrolet Buick GMC Team

Overall Experience 1

Customer Service 4

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Wilson County GM

We have done extensive work to ensure that it has all the tools and resources you need to find the right vehicle for you. Since 1927 we have been providing our Nashville Chevrolet Buick and GMC customers with outstanding customer service and consistently delivering more than what is expected. At Wilson County Chevrolet Buick GMC we recognize the time and care you put in to shopping for a new vehicle and want to help in any way can. Please start by browsing our extensive new and used inventories our current specials or researching financing options and feel free to contact us with any questions or request you might have.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top