189 Stonebridge Boulevard
Jackson, TN 38305

Get Directions

Sales: 731-868-4855

Used Cars: 888-482-1516

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Serra of Jackson

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

640 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service and communication with process.

Reviewed by brib92February 05, 2026

Great customer service and communication with process. Love that they offer transportation if needed. The new Kia building is very nice.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your wonderful review! We appreciate your kind words and are glad to hear you enjoyed our customer service and the new facility. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They have given me excellent customer service.

Reviewed by sn_bridgesFebruary 05, 2026

They have given me excellent customer service. Brian Russell has always been a great help. He has even helped on his days off. I refer all my friends to him.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your kind words! We're happy to hear about your positive experiences with Brian and appreciate you referring your friends to us at Serra Chevrolet Buick GMC Cadillac. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service was fast and super easy as usual.

Reviewed by waylaniJanuary 25, 2026

The service was fast and super easy as usual. The appointment was done on line and they were ready when I showed up.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your wonderful feedback, Waylani! We're thrilled to hear that your experience with Serra Chevrolet Buick GMC Cadillac was fast and easy. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Serra of Jackson

Serra of Jackson TN offers many automotive products and services to our Jackson TN area customers. From quality new CADILLAC Chevrolet Buick GMC and Kia vehicles to used cars we know anyone looking for a vehicle in Jackson will likely find what they want at our dealership. We carry a comprehensive line of CADILLAC Chevrolet Buick GMC and Kia vehicles including the Chevrolet Malibu Impala Aveo Corvette Avalanche Tahoe Silverado CADILLAC CTS SRX and Cadillac DTS making us a good choice as your Jackson TN CADILLAC Chevrolet Buick GMC and Kia car dealer.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top