A member of the Cars.com family
A member of the Cars.com family
Sales: 865-270-6486
Used Cars: 865-270-6489
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 9:00am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 8:00am – 1:00pm |
See all dealerships near Harriman, TN that carry Chevrolet, GMC, Cadillac, Buick
Overall Rating:
5 (out of 5)
100% recommend this dealer
2 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Great buying experience, unlike any other!
I have been looking for a late model, low mileage, and affordable Cadillac SRX. After many online searches, I found a car on Duncan Family Automotive's Website...a beautiful 1 owner with a clean Carfax, 2012 SRX. The dealer, however, was 150 miles from my home. When I spoke to salesman Wendall, I expressed a need to work out a "deal" before traveling that distance. Together with Sales manager Mark and Wendall we were able to make a deal trading my car for the Cadillac. Because of the distance from my home, they offered to deliver the SRX and pick up my trade at a central location of my choice, free of charge. This was the first time I had ever purchased a car online sight unseen. I was a little apprehensive at first but found it to be the most stress-free car buying experience I have ever had. I thank Wendall, Mark, and Mike, who delivered the car, for their positive and friendly 'can-do' attitude. My wife and I love the car. Thank you, Duncan Family Automotive.
Maximum rating = 5
Out of state 2011 Cadillac CT’S. Repair
Had Car towed to dealership at 4:45pm on Friday. Talked to service manager said they would try to get to it Monday. Was called Saturday around 11am. Cadillac was ready. Came to pick up car. Service rep came out and explained what they found and what to look for if happens again. Your service department was outstanding and professional. Thanks again
Dealer Response
William, thank you for taking the time to write us such a nice review! If you ever need anything please let us know. Thanks!
Maximum rating = 5
WHY CHOOSE DUNCAN FAMILY AUTOMOTIVE GROUP?
Why should you buy from Duncan Family Automotive Group? Our unmatched service and diverse Chevrolet Buick GMC Cadillac inventory have set us apart as the preferred dealer in Harriman. Visit us today to discover why we have the best reputation in the Harriman area.
OUR STAFF
Management
Our skilled management team will ensure you have a phenomenal experience at Duncan Family Automotive Group. Please reach out to any of us if we can help you in any way!
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