3818 Broadway
Yankton, SD 57078

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Sales: 605-892-8551

Used Cars: 605-892-8555

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Northtown Automotive

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great people on all levels, they were very helpful and I

Reviewed by Mike-ee from Sioux FallsJanuary 28, 2025

Great people on all levels, they were very helpful and I recommend using them for all your auto requests.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

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Maximum rating = 5

1.0 (out of 5)

I recently purchased a 2022 Chevy Silverado from this so

Reviewed by Andrew Dubbelde from Yankton,SDApril 15, 2024

I recently purchased a 2022 Chevy Silverado from this so called dealership. It was at about 5-6 pm and I get you don’t buy something you haven’t checked over. I looked at everything or so I thought I did. Anyone know how a vehicle looks once you drive it in the snow for a couple days? Well it had that salt/snow look on the truck. I purchased the vehicle and I got it washed the next day. I took it to work and my boss said did you see this scratch? It was behind the rear wheel well on the passenger side. There’s also a very nice scratch behind the rear plastic mudflap. I called this so called dealership to get it fixed 3 TIMES!!! 3. And they said they can’t buff it out and gave my wife a paint pen. I myself didn’t take it in, my wife did and they just gave her a paint pen. After a month or so later I called them back because after I thought about it more they should take care of it not me. The guy said if it was noted you’re responsible for it. If it wasn’t noted we can probably get it taken care of for you. He checked to see if it was noted, and it wasn’t and he said that I’m responsible for it. And that it’s been 3 months there’s nothing I can do. That’s a load of xxxx. They knew about the scratch. Yes… as a buyer that’s the one thing you check over. Well… it was at night in the winter time and it had a little bit of salt/snow mix on the side of the truck especially behind the rear wheel well on the passenger side. And they won’t take care of it. They are so quick to help out new customers on purchasing a vehicle, but the minute there’s anything wrong with it that the buyer didn’t know about… oops sorry you’re on your own. All I want is them to be honest and say yeah we can do that for you.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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Maximum rating = 5

4.0 (out of 5)

How much will it cost?

Reviewed by Local Customer from YanktonNovember 20, 2023

Been doing business with Northtown for decades. Oil change prices have increased over 300% in the last few years, still went there. Now they are charging me for using a card, and no mention at any time until paying the bill. They have lost a customer over a few bucks.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello there, we appreciate you taking the time to leave us this feedback.

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Maximum rating = 5

About Northtown Automotive

Our technicians are certified by the National Institute for Automotive Service Excellence are factory trained by General Motors and have access to all General Motors warranty policies service bulletins and technical support. You'll never pay for a repair that should have been covered by your warranty. We also work with all extended warranty companies.

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