A member of the Cars.com family
A member of the Cars.com family
1268 Broad St
Sumter, SC 29150
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 1:00pm |
Overall Rating:
4.6 (out of 5)
86% recommend this dealer
29 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Battery replacement
Dropped in to have my battery checked. Duwine was able to get my battery replaced and back on the road quickly.
Maximum rating = 5
No one will respond
I have emailed numerous times to get more pictures on a truck I’m interested in. I wanted more pics since it’s a two hour drive for me to the dealership. No one will respond to the emails. I’ve emailed Jay several times with zero response.
Maximum rating = 5
Taken for a fool
I asked for the “L” in SLT to be replaced but they didn’t know the cost parts were gone for the day. So they did replace it for a bill of $67. Who in there right mind thinks anyone would have agreed to that? Well it was done so beware of the service manager. The date was 20 March 2020. Been loyal bought 7 vehicles since arriving in 2001. I have one service left on my warranty and will never return. Florence and Columbia have plenty to choose from. Terrible though we had a good relationship until this. I wonder if anyone reads these?
Dealer Response
Terry has been a long time, great customer. We could not price Terry on the emblem as parts had closed, Terry told us to go ahead and put it on. You can only order the SLT not just the L and the chrome emblems are expensive. I'm sorry Terry was upset but we only did what we were asked to do. We wish terry and his family nothing but the best and once again am sorry for this misunderstanding. Mike Boan Service Manager
Maximum rating = 5
Jones Buick GMC is your new and used car dealership in Sumter serving Columbia and surrounding areas in South Carolina. We have built our reputation on customer trust and we are dedicated to making sure you are 100% satisfied with your shopping experience. We proudly offer an extensive inventory of new and pre-owned Buick and GMC cars trucks and SUVs as well as high-quality and affordable used autos of all makes and models.
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