Stokes Trainor Chevrolet GMC

"FRAUD: Written quote $1,118/mo. Saturday text: 'approved with A+ tier with bank.' Monday quote: $1,483/mo. Dealer claimed 'before credit submitted' - FALSE, Saturday text sent after applications processed. Made false statements to justify $365/mo markup. 787 FICO = A+ tier. Refunded deposit only after complaint. Filed with SC Consumer Affairs, GM Financial, BBB, FTC. Avoid."

Oil change nightmare on Cadillac CTS. Drove the car out of town, when parked noticed it was leaking oil. Bought $40 worth of tools to find that the Tech., failed to install the O-ring properly on filter housing. 3 emails to Ashley in service went unanswered. If they can't be trusted to complete a simple oil change, I certainly wouldn't let them work on anything more complex.

Ladies of color gets ripped off with these people. I bought my 2019 jeep there with a service package. Every time I get an oil change my vehicle is out of line. The original tires on my vehicle were replaced with bad tires with nails in them. They want over 900.00 for a new set. My start stop quit working, and had to get a new rack and pinion in my steering wheel that’s still making noises. Now the start stop battery keeps re charging and it keeps saying get engine service. If the start stop killed the battery, it should have all been covered under warranty. I had to wait over 2 months for the parts???? Why?? If. They couldn’t fix my vehicle right then they could have let me take it to the keep people. I’m soooo dissatisfied and still waiting on a response about my battery that y’all want 300.00 for.