Hilton Head Auto in Bluffton including address, phone, dealer reviews, directions, a map, inventory and more

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1090 Fording Island Rd
Bluffton, SC 29910

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Hilton Head Auto

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

55 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Absolutely AWEFULL CUSTOMER SERVICE AND GM

Reviewed by Irina from Savannah, GAMarch 12, 2021

I have been ignored by the Sales Representative NICK and the GM who sold me a car having some issues as NEW! Nicks texts will be announced later. I retrieved this example from my email and have no same to show it to people how they treat their CASH BUYERS! Trey Hello, I called yesterday and left a voice mail for you and also Nick! Both of you never called me back. Its either you are trying to avoid my request or you just dont care. I called my first service as you stated that it will pop on my screen and apparently your customer service representative giggled and stated that my first oil change is expired as of January 6th when I was told I have a whole year. I had my car late spring and had a nightmare with it and Tommy had to fix my lock and find a good painter I though it was over and now i cant even get my first service. Can you please let me know whats going on? Thank you,

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for giving us the opportunity to make things right and we look forward to seeing you on your next service visit.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Encore gx

Reviewed by chris kerle from shippenvilleFebruary 13, 2021

I'm from PA. Where they don't add 3000.00 or 5000.00 to msrp. For something they have less than 100.00 in. What a joke would never buy anything here. If u want to buy a car ir truck n Dave 7000.00 go to any dealer in pa

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello Chris and thank you for the feedback on your recent visit. Would you please tell me who you worked with? I also would like to have a conversation about the encounter please call me on my mobile at your convenience. My mobile 912-856-5372. Shane Gault Executive Manager

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Harry

Reviewed by Harry from Guyton gaDecember 18, 2019

My son took his truck in for warranty work power seat motor door handles. Was supposed to have a rental car didn’t have one so I made 2 trips over 100 miles each way with mine. He was told that nothing was covered by the extended warranty and charged him 180.00 dollars for nothing. Called the warranty company the seat was covered if they would have done their job and called they could have fixed it. And they also was not supposed to charge him nothing. Poor service after the sale

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Hilton Head Auto

Hilton Head Cadillac Buick GMC located on Hwy 278 East (1090 Fording Island Rd) Bluffton SC next to Target. Just 3 miles off the bridge to Hilton Head Island.

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