North Star Buick GMC in Zelienople including address, phone, dealer reviews, directions, a map, inventory and more

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22426 Perry Hwy
Zelienople, PA 16063

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Sales: 724-473-8418

Used Cars: 724-473-8435

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:30pm
Sat 9:00am – 5:30pm

Service Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of North Star Buick GMC

Overall Rating:

4.1 (out of 5)

74% recommend this dealer

49 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Raked over the coals.

Reviewed by Not satisfied from Reynoldsville Pa July 11, 2022

I bought the vehicle from them and was told it was never in an accident. Later I found out that it was and had to be towed. The truck had a bad brake vibration on the way home. I was told to bring it back in to have them repair the problem. I love 111 miles away. When I had an opportunity to stop in they told me that they would not honor their commitment to repair it. Bad enough that they lied to me about "no accidents" but not honoring a brake issue.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to make this up to you. Please contact our manager at (724) 716-4092 so we can make your experience a positive one.

Overall Facilities 3

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Was told no accidents truck was wrecked.

Reviewed by Unhappy July 11, 2022

Was told no accidents truck was wrecked. Brake problem. Wouldn't fix the problem. I live 111 miles away. When I had an opportunity to stop they would NOT honor there commitment to fix it.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

They hid vehicle was in a wreck from me!

Reviewed by Scotty from Reynoldsville PADecember 06, 2021

I purchased a truck from them and was told "no accidents" . One month later I found out that it was in an accident and had to be towed! Idrove over 100 miles one way to ask them to compromise with me. I even offered to purcase a different vehicle from them! I picked out a vehicle that was roughly $10,000 less that's right less! They came back with wanting me to pay yep me pay them $850.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi there, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (724) 716-4092. We look forward to hearing from you.

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About North Star Buick GMC

On behalf of everyone at North Star Buick GMC your Cranberry Township Buick GMC authority we would like to thank you for visiting our website; never hesitate to contact us for more help with your next car buying experience! Since 1999 North Star Buick GMC has been providing excellence in automotive sales and service to the our Cranberry Township Buick GMC customers! Our website was designed to give you easy access to information about our car dealership as well as our new car inventory used car inventory parts service and financing. We look forward to assisting you!

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