Faulkner Buick GMC West Chester in West Chester including address, phone, dealer reviews, directions, a map, inventory and more

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705 Autopark Blvd
West Chester, PA 19382

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Sales: 610-708-3096

Used Cars: 610-708-3103

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 4:00pm

Reviews of Faulkner Buick GMC West Chester

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

129 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience at Faulkner of West Chester!

Reviewed by KATIE SHARPLESS from Coatesville, paDecember 09, 2020

Loved working with Bryant and Joe! Great customer service! Didn?t feel any pressure when buying my vehicle. Great atmosphere! Went above and beyond any other dealerships I have worked with! Everyone treated me like I was a part of their family, I wasn?t looked at like ?a sale.?

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Faulkner Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Faulkner Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Wonderful Service!

Reviewed by REGINA Marie FLORIA from PHOENIXVILLEMarch 22, 2020

Did not get to my appt due to the current health risks across the globe but Jim's been great. Responsive, helpful and friendly with every interaction. I am looking forward to buying my next vehicle from them.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for your great review, Regina! We're glad to have Jim on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Faulkner Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Purchase of a new 2019 GMC Sierra 1500 Truck

Reviewed by Edward Glembocki from MediaJuly 17, 2019

This July I had the pleasure of working with Perry Bonifazi at Faulkner GMC in West Chester. I called Perry one afternoon and he arranged a visit to their dealership the next day to discuss my needs for a full size truck. When I arrived Perry had two GMC Trucks ready for me to test drive and explained all the features, packages and options to me. Once we had the truck I was looking for spec'd out Perry was able to locate the vehicle I wanted on their GMC dealer network in Massachusetts! Perry worked with that dealership and was able to arrange a dealer-to-dealer trade with them. A few days later I had the exact truck that I wanted, a Sierra, double cab, with 4 WD and X31 off-road package. Perry was an excellent salesperson and worked hard to find the truck I wanted 284 miles away in Massachusetts! Thank you Perry!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Faulkner Buick GMC West Chester

Welcome to Faulkner Buick GMC of West Chester. All our departments are open regular business hours and we are following all current CDC guidelines to keep our staff and customers safe while doing business with us. We also offer a concierge for our service customers and online purchase options for our sales customers. For over 85 years it's FAULKNER ... TO BE SURE!

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