Buchanan Automotive Inc. in Waynesboro including address, phone, dealer reviews, directions, a map, inventory and more

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1035 E Main St
Waynesboro, PA 17268

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Sales: 888-846-3416

Used Cars: 800-883-3141

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 5:30pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Buchanan Automotive Inc.

Overall Rating:

3.4 (out of 5)

63% recommend this dealer

32 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.3 (out of 5)

Great customer service!

Reviewed by Emily Lang from ChambersburgJune 01, 2021

I went to the dealership for a repair. While I was there I thought I would make a purchase from the parts department. Trinity and Mike Jamea helped me look up my GM loyalty points on their computer in showroom, and printed my voucher so I could make my purchase I'm parts at no charge to me! Very helpful, went out of their way, great customer service!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair 4

Maximum rating = 5

1.0 (out of 5)

Steer Clear - Do NOT Recommend!

Reviewed by M.Burks from VirginiaApril 20, 2021

Purchasing a vehicle from this dealership was a horrendous experience. The sales process was lengthy and the team members we worked with were disorganized, deceitful, and condescending. We were charged incorrect sales tax twice and were lied to about the financing terms of our loan. Gap insurance was added after we had declined this coverage twice and a third party extended warranty was added without our consent. We had to wait for paperwork to be redone several times in order to have these things removed and numerous other errors corrected. After spending over $50,000 on a vehicle, we were given less than ¼ tank of gas to drive several hundred miles home. The registration transfer took 8 weeks to complete and was processed incorrectly. Instead of transferring our personalized plates to the new vehicle as we requested twice during our transaction, we were given generic plates. I have purchased six vehicles in my adult life and have never encountered such poor communication and patronizing deception until my experience with Buchanan Automotive.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Deceiving Prices Unwanted Addons

Reviewed by Jay Castillo from Tampa, FloridaMarch 27, 2021

Listed price is only good if you finance with them. Cash price is $2000 more. Tacked on a “Theft Deterrent device” for $700 extra.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Buchanan Automotive Inc.

If you bring us any bank approval on a New Vehicle from any of our competitors we'll beat their price or give you $1000!!! Also Don't forget to ask about our Guaranteed Credit Approval on all used vehicles! Buchanan really is better Let us show you why!

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