1321 Manheim Pike
Lancaster, PA 17601
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 7:30am – 4:00pm |
See all dealerships near Lancaster, PA that carry GMC, Buick
Showing the most recent reviews from Cars.com and DealerRater.
Im a 63 years young and went to buy a used truck from
Im a 63 years young and went to buy a used truck from them 3 days ago there was a problem with passager seat it was against the dash board they were asking 40k i drove truck and loved it asked to have seat fixed and a few other things and they just wanted to fight me even before the sale how many others including this one are takeing advantage of the consumer been a life long person from lancaster county and im sick n tired of the way dealers take andvtage of people so i left without the truck i always wanted this dealer has gone down hill for a long time when is this crap gonna stop these folks are selling products as new prices auto sales dont seem to understand that used autos are just that but everyone charges as if new they told me to leave and i did so then 2 hours later i recived a call say never come back stay away by all means this dealer is a crook please find somewhere else to buy an auto
Dealer Response
Thank you for sharing your experience with us, and we appreciate your feedback, Clyde. We understand that you faced issues with the passenger seat and felt that your concerns were not addressed appropriately during your visit. It's important to us at Jones Buick GMC that every customer feels valued and heard. We encourage you to reach out directly so we can discuss your experience further. Your feedback is crucial in helping us improve and maintain our standards. We hope to have the opportunity to assist you better in the future. Sincerely, The Jones Buick GMC Team
Maximum rating = 5
Worst experience of my life.
Worst experience of my life. Drove an hour and a half and Jason didn't seem like he even wanted to sell us a car. He was rude from the moment we arrived. Didn't even offer me to take a seat while we waited for my daughter. Every question I asked had a combative response. When I asked him about it he argued back and forth with me til he had me yelling in the show room. I left and a manager followed me out and was kind of dismissive and didn't even look me in the eye. Horrid experience after driving all that way for my daughter's 1st new car. Stead clear!
Dealer Response
Thank you for sharing your experience, Leah. We appreciate your feedback and understand how frustrating this situation was for you, especially when it involved such an important moment for your daughter. It’s concerning to hear about the interactions you had. We encourage you to contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we want to ensure that future experiences are more positive. Thank you again for your comments. Sincerely, The Jones Buick GMC Team
Maximum rating = 5
We purchased a 2025 CR-V at Jones Honda, and our salesman
We purchased a 2025 CR-V at Jones Honda, and our salesman was Wendell Jones.Wendell was very helpful with showing us and taking us for a test drive,and answering all our questions. I felt that the sale manager Brian gave us a fair price for our trade in and worked with us on making our decision on our purchase. I also need to mention the business manager, Jared Price who took care of all the paper work, and answers all your questions. I must say he does an excellent job making his job look effortless. Before we left the dealership Wendell went over the car and preset our cell phones to the car.All of these gentlemen contribute to us buying from Jones Honda.
Dealer Response
Thank you so much for choosing Jones Buick GMC and for taking the time to leave such detailed feedback about your experience. We are delighted to hear that Wendell, Brian, and Jared provided you with excellent service during your purchase of the 2025 CR-V. Your kind words mean a lot to us, and we appreciate your acknowledgment of our team's efforts. It was a pleasure assisting you, and we look forward to serving you again in the future. Do not hesitate to reach out if you have any further questions or need assistance. Drive safely! Sincerely, The Jones Buick GMC Team
Maximum rating = 5
About Jones Honda - Your Lancaster Honda Dealer
Located in Lancaster PA the staff at Jones Honda will help you find the Honda vehicle you want. At Jones Honda we offer a searchable online inventory of new Honda cars in Lancaster along with well maintained used cars by today's top manufacturers. Come visit our new Honda and Lancaster used car lot to take a test drive! Our sales staff will help you find that new Honda or quality used car that you have been searching for.
Searching for an auto loan in Lancaster that suits your lifestyle? For years the financial staff at Jones Honda has offered expert advice for those seeking an affordable
Find out what your used car is worth with our appraisal tool.