Smail Buick GMC Cadillac in Greensburg including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

5116 US-30
Greensburg, PA 15601

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Smail Buick GMC Cadillac

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

227 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Oil change and inspection

Reviewed by Harold Albert Fabean from West Newton,PennsylvaniaJanuary 27, 2023

Fast and friendly I got back a clean truck Great job guys I?ll see you again when I need service

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Incompetent service department.

Reviewed by Nytaylor2114January 11, 2023

Incompetent service department. They don’t order part’s correctly and don’t inspect the parts received to see if they are all correct. They also charge more than the extended warranty covers even though they use the same work sheet.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we're disappointed to hear of the negative experience you had at our location. I have forwarded your review to the manager who will be reaching out soon. If you need to speak to us immediately please reach out to us at (724) 798-0320 to speak to our manager directly.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good job completed, nice atmosphere & good employees.

Reviewed by infoJanuary 06, 2023

Good job completed, nice atmosphere & good employees. Little frustrated to know that at the CONCLUSION of the oil change, the price had increased to $90.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate your review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Smail Buick GMC Cadillac

Whether you are purchasing a new or pre-owned vehicle or servicing with us our number one priority has always been complete customer satisfaction. We are honored to be continually ranked high by you our valued customers.

Providing first-rate service and maintenance is also an integral part of our business. We are pleased to offer a state of the art Service Department with knowledgeable trained technicians and service advisors. Our Service Department is committed to assuring that your vehicle is always performing at its best. In addition we have a top-quality Parts Department.

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