Faulkner Buick GMC in Feasterville Trevose including address, phone, dealer reviews, directions, a map, inventory and more

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4427 E. Street Rd.
Feasterville Trevose, PA 19053

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Sales: 215-364-7720

Used Cars: 215-364-7720

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:30pm
Tue 7:30am – 7:30pm
Wed 7:30am – 7:30pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Faulkner Buick GMC

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

468 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This dealer doesn't listen to needs/wants!

Reviewed by Sue M from Quakertown, PAJuly 10, 2022

Went into Faulkner Buick GMC in Trevose yesterday. Told the sales person exactly what we were looking for and what our max price point was. He showed us a truck that was 11K over our max price and every time I kept saying I told you our max price he kept telling me not to worry that he was going to discuss it with his manager. So we took the truck out for a test drive. The truck was littered with trash and the sales person says ohh...don't worry about that our manager was driving this truck and that is just his trash. Really???? We decide we like the truck and go back in thinking that he was going to go down in price because every time I brought up the price point I was told not to worry. What a waste of our time this was!!!! Hey Troy....the right thing to do would have been to tell us there is nothing in your fleet within our price and that you would be on the lookout for when something comes in and not to show us a truck that you knew was 11K over our max budget!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Sue, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (267) 984-4658 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. General Manager, (267) 984-4658

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Went into Faulkner Buick GMC in Trevose yesterday.

Reviewed by SueMJuly 10, 2022

Went into Faulkner Buick GMC in Trevose yesterday. Told the sales person exactly what we were looking for and what our max price point was. He showed us a truck that was 11K over our max price and every time I kept saying I told you our max price he kept telling me not to worry that he was going to discuss it with his manager. So we took the truck out for a test drive. The truck was littered with trash and the sales person says ohh...don't worry about that our manager was driving this truck and that is just his trash. Really???? We decide we like the truck and go back in thinking that he was going to go down in price because every time I brought up the price point I was told not to worry. What a waste of our time this was!!!! Hey Troy....the right thing to do would have been to tell us there is nothing in your fleet within our price and that you would be on the lookout for when something comes in and not to show us a truck that you knew was 11K over our max budget!!!!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.8 (out of 5)

Would not trust them, tried to buy a Buick TourX and they...

Reviewed by krawiec515July 14, 2021

Would not trust them, tried to buy a Buick TourX and they said that do not accept out of state credit unions. So that means they do not accept Navy Federal or Pentagon Federal. Really what they were saying is " we won't be able to manipulate the APR if you use a credit union and we're pretty sure we can sell the car to someone else". I've worked in car sales for a couple years in the past and I knew when they said that they cannot except out of state credit unions, that was a huge lie. They can but were not going to. I promise this place hold points like crazy. I'd go elsewhere if possible.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we don't have a Buick TourX in stock. You may have us confused with another dealership. We DO work with credit unions every day, and are a direct lender for several of them. Please feel free to give me a call at the number below to speak in person. Thanks, Pat Duffy General Manager 215-961-2295

Overall Experience 1

Customer Service 2

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Faulkner Buick GMC

Faulkner has been the satisfaction leader since 1932. To continue to earn your business we always Treat you the way YOU wish to be treated. Help find you the vehicle you will LOVE to drive. Make it EASY for you to get all the information you need. And make that vehicle fit COMFORTABLY in your budget. To ensure our continued success as a satisfaction leader Faulkner Buick GMC now offers the Faulkner Advantage! Your vehicle comes with FREE maintenance for 3 years car washes for life and a best-value guarantee.

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