Kendall Chevrolet GMC of Eugene in Eugene including address, phone, dealer reviews, directions, a map, inventory and more

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846 Goodpasture Island Rd
Eugene, OR 97401

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Sales: 855-982-8916

Used Cars: 855-982-8916

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Kendall Chevrolet GMC of Eugene

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

116 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience and customer service

Reviewed by Josh B. from Sweet Home, OregonJune 14, 2021

Went to Kendall to replace my aging commuter car. Called ahead to see if the car I was looking at was still available. The salesman Andrew Brown went out in the lot to make sure it was and pulled it up front. I live about an hour away so it was ready when I got there. The buying process was easy and fast. Everyone was awesome. I have a new born baby at home so my wife wasn't able to make the trip with me so they set up a home delivery for me the following day so I could get both vehicles home. (wasn't trading in a vehicle). Overall enjoyed the experience and will keep them in mind for my next car.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Josh B. your wonderful feedback and rating mean a lot to us.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

I guess it?s service, but expensive!

Reviewed by David H Doremus from Eugene, ORMay 16, 2021

Have had touch and go service at Kendal Chevy, hard to really say what was paid for was done. They don?t instill a lot of confidence, just pay for it and here are your keys we are done. 6 months ago they said my battery should be replaced and we agreed we will plan on it for next service. Well next service they didn?t mention the battery or test it. I asked them to check it before I left and they did do a little test on it and showed me it passed with flying colors. So first, why didn?t they check it while it was in for service considering the last report said battery needed replacing and second why was I told some line about not checking it this time because it looked ok. The battery is 4 years old and I know 5 years is the recommended replacement timeframe. Plus I had to ask them to bring a tech out to test my battery before I left. My previous service I demanded a refund on the multi point inspection because of the list of several items they just look at and others they are supposed to lube, I could not find literally one thing on that list that could have been done. No lube on my hinges because I still had dust and cobwebs in those areas and no signs of lube. Said they checked lock on my spare tire when I don?t have a lock, and various other items that they looked at but gave absolutely no feedback on as to the condition or when it should be looked at more seriously. I believe that if you don?t plan on dragging the service coordinator out to your vehicle to point out and confirm everything that was done all you are doing is giving them 175.00 for nothing. Plus with that kind of rush in and rush out without walking you through the work directly on your vehicle it makes it hard to have confidence the work you paid for was actually done or done competently. Seriously hard to find shops you can trust and believe they are truly looking out for your best interests and maintaining your expensive vehicle properly.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

EXCELLENT EXPERIENCE

Reviewed by FRED from BendMay 03, 2021

Awesome service, solid price, professional approach. Our experience w Andrew Brown was straightforward, fact-based, accommodating and well orchestrated. This was particularly important since we came over from Bend for our vehicle. Would highly recommend.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thanks for the recommendation, and have an amazing day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Kendall Chevrolet GMC of Eugene

At Kendall Chevrolet Cadillac we are proud to serve as your Portland and Eugene Chevy Cadillac dealership. We pride ourselves on giving our Portland Cadillac and Chevrolet customers the respect and attention they deserve as well as competitive pricing for their new car truck or SUV. Make the drive from wherever you are to your local Eugene new and used Chevrolet dealer! We are a proud member of the Kendall Auto Group family owned and operated in Eugene Oregon for over 40 years.

At Kendall our mission is to deliver an unrivaled customer experience through highly motivated knowledgeable and caring professionals.

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