Chevrolet of Bend in Bend including address, phone, dealer reviews, directions, a map, inventory and more

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345 NE 3rd St
Bend, OR 97701

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Sales: 458-206-4389

Used Cars: 458-206-4623

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:30pm

Reviews of Chevrolet of Bend

Overall Rating:

3.2 (out of 5)

90% recommend this dealer

453 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My service writer, assistant, service manager, Terrie

Reviewed by rvlach64January 19, 2023

My service writer, assistant, service manager, Terrie Lussier is far and away the best service oriented person I have had at any dealership for my mini vehicle‘s in my 76 years. Terrie is very thorough, efficient, courteous, and professional. Roger Vlach

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Charles Splees- Service Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This is the 2nd time( 1 on each vehicle) I went to this

Reviewed by flany5791November 02, 2022

This is the 2nd time( 1 on each vehicle) I went to this dealership and both times the service advisor Ben, was arrogant and had an attitude. The second visit was on a Trax, that we wanted an oil change and tire rotation on, plus we were going to have a squeak checked out but decided due to the weather, to forgo that. Ben had a snotty attitude, that if we couldn't leave it, he would not be able to check it out, because we needed to go for a test drive with the tech. We just went ahead with the oil change and tire rotatation. When we checked out only the oil change was done. The cashier was inpersonable about it and did not care. Looks like I need to try the other dealer in the area.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Charles Splees- Service Manager

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Chevrolet of Bend was great to deal with and showed me

Reviewed by CoffeychandlerSeptember 07, 2022

Chevrolet of Bend was great to deal with and showed me all the options for the trucks I was looking for. I'd highly recommend their team if you're looking to purchase a new or used vehicle.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Christopher Wilson- General Sales Manager

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Chevrolet of Bend

At Chevrolet Cadillac of Bend we believe two things: Integrity isn't built overnight and Respect is something a car dealership earns by the way it treats people over time. Chevy Cadillac of Bend is an Oregon car dealer committed to earning customers for life. That means we respect your time. We treat you like a neighbor. We listen to what you want and give you the straightforward information you need to make an intelligent decision. That's the way business should be done. Because just like the Chevrolet cars and trucks we sell Chevy of Bend runs deep.

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