Wilson Auto Family in Stillwater including address, phone, dealer reviews, directions, a map, inventory and more

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4850 W 6th Ave
Stillwater, OK 74074

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Wilson Auto Family

Overall Rating:

4.8 (out of 5)

99% recommend this dealer

171 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had some warranty work done on my Escalade.

Reviewed by B Shirley from Stillwater, OKJanuary 06, 2021

In addition to a great buying process, they took care of my front wheel noise and put me in a new Cadillac loaner for several days. Scott Lewis is awesome!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Dashboard disaster

Reviewed by Charles Guigar from perkins oklahomaDecember 29, 2020

Took my truck in for a front end alignment. Didn't do that said I needed parts replaced. They did however replace the passenger side airbag. Which they said was a recall. In the process cracked my dash in multiple places. They said they are not responsible for the damage and refused to do anything about it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

BUYER BEWARE!

Reviewed by Wilson Cadillac from Stillwater, OKJanuary 06, 2020

Purchasing an 2016 Cadillac ATV with the manufacturers warranty on it has been an absolute nightmare. When we took delivery of the car the check engine light was on. We had it towed to a local Certified Cadillac dealer in our area and found out that car was sold to us with a gutted out catalytic converter and tampered O2 sensor. As we have learned, this is a violation of the Federal EPA laws for Clean Air. The owner Dathan Wilson not only REFUSES to pay for the repairs to get the car's emission system working to meet Federal requirements, he has hung up on my husband. We have contacted GM, and several other organizations reporting the fraudulent sale of the vehicle. We are writing this review in hopes to making other customer's aware of Wilson Family Auto's horrible and fraudulent business practices in which they have shown complete lack of regard to Federal Law. BUYER BEWARE! THIS DEALER IS A CROOK!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

It troubles us to read this post after the consistent and constructive talks we have had with you to resolve your dissatisfaction with your purchase. We have worked to the best of our abilities, including sending you a $1,900 check to pay for the tires, to resolve the issues. Due to your recent threats of legal action in the above referenced matter, we have been advised not to go into any more detail in an informal setting. We wish you nothing but the best in your future. Sincerely, Aaron Wilson Wilson Auto Family

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Wilson Auto Family

Welcome to Wilson Auto Family and thank you for visiting. Our location in Stillwater Oklahoma makes us a convenient dealer for Perry and Cushing Guthrie Enid Ponca City and Blackwell OK Chevrolet and Cadillac shoppers. We are happy to serve our customers in any way we can whether they're local or visiting from out of town. Oklahoma Chevrolet Buick GMC and Cadillac shoppers have made the drive to shop with us again and again and we're sure you'll see why once you experience our first-rate service and selection!

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