4920 Auto Mall Dr.
Shawnee, OK 74804

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Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Joe Cooper Chevrolet

Overall Rating:

2.7 (out of 5)

50% recommend this dealer

94 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The sales manager Jason Valentine purposely didn’t add

Reviewed by Pfritts31October 31, 2025

The sales manager Jason Valentine purposely didn’t add my down payment and trade in allowance until I caught him. He’s a snake.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

On 7/12/25 I was notified by Derick my service advisor

Reviewed by John Hancock August 11, 2025

On 7/12/25 I was notified by Derick my service advisor that my vehicle was ready for pick up. When I arrived I was told my Chevrolet warranty wouldn’t cover the repair and he would not fight to get it repaired due to my 1 star review I left due to my last poor service since it would effect his paycheck. On 7/14/25 I spoke with Leighton king the service manager and he agreed Dericks behavior was unprofessional and I would get a refund on the diagnostic back on my card. On 7/17/25 I returned to the dealership because I had not received my refund and was told by the assistant service manager that Joe cooper doesn’t issue refunds electronically that they’re mailed out. I haven’t been contacted since the issue and I still haven’t received my refund.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service.

Reviewed by Lea Tsotaddle from Shawnee, OKJuly 09, 2025

Excellent service. Kept me updated on services that needed to be done and gave me estimates. Informed me of the severity of the service and allowed me to do one before the other.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Joe Cooper Chevrolet

We provide our customers with top quality service in every area of our dealership. At Joe Cooper Chevrolet Cadillac we take pride in putting our customers first and offering you high quality vehicles. Every member of our staff is dedicated to providing you with the kind of first class service that you deserve and we strive to make your next vehicle purchase as smooth and efficient as possible. Come by and see us anytime where the friendly staff that will be happy to assist you in any way possible.

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