Wilmes Chevrolet GMC

Rude, ignorant and had to file assault charges against the owner. I'm a vehicle transport driver and was just trying to deliver a new yruck

Wilmes Chevrolet employees are always helpful, professional, and very kind! The service is always great!

Overall score is brought down due to the terrible customer relations. The service technician that checked me in developed an attitude immediately when I asked him about getting a loaner. No loaners allowed for oil changes! This will be very quick! An hour and 45 minutes later, I checked the progress on my truck. Found it parked in the service entry area but not in a service bay. The drivers door was open the dome light had already gone out! I asked if it was ready and was told they were getting ready to preform the recall procedure on the regeneration temperature. Two hours after checking in for a scheduled tire rotation, oil change and recall procedure I was finally released from the waiting area! The loaner cars were parked on the lot the entire time I was there! On the back window of each loaner car a sticker says HOME OF THE FREE LOANER. I bought my truck here and am treated disrespectfully when checking in and can?t get a loaner as in other dealerships during service.