Bush Auto Place in Wilmington including address, phone, dealer reviews, directions, a map, inventory and more

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1850 Rombach Ave
Wilmington, OH 45177

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Sales: 937-556-3094

Used Cars: 937-556-3097

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Bush Auto Place

Overall Rating:

2.4 (out of 5)

94% recommend this dealer

126 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Accident free

Reviewed by Joshua from Dayton Ohio December 08, 2022

I saw a used Corolla on their website. The pictures were deceiving. Once I made the trip to the dealership. The hood did not open properly, when checking the engine. It kept getting stuck. I saw a date, written in black sharpie, on the plastic radiator reservoir, the ones you see on salvage parts. Even the seams around the hood had gray primer showing through. In several spots. I asked the sales person if the car had been in a wreck? He referred back to the CarFax report. And said according to the report it’s accident free. I then open the trunk lid. Same thing. Gray primer around the seams. It doesn’t open smoothly. The sales person gets defensive and wants to argue. I ask him how long he’s been selling cars. He tells me five years. I explain to him very clearly, I’m not interested in buying a car involved in an accident. At all. There’s another Corolla on their lot. I ask about it. He has me test drive it. I go through it. Then he tells this Corolla was in an accident(CarFax report) I’m not happy now. If a customer tells you, they don’t want to buy a car involved in an accident, would you let them test drive a car that’s been in an accident. A waste of time. I’m not from Wilmington, so I don’t know their reputation with the locals. This dealership has low quality used inventory. Two wrecked vehicles. Maybe some people don’t mind buying vehicles involved in accidents. The sales person was smug too. And he, in all his five year experience, tried like heck, to convince me the car hadn’t been in an accident because the CarFax report was clean. Instead of trying to find a vehicle accident free. I could test drive. Do they actually stock accident free used cars? My experience was the typical sleazy used car sales person. If you not from Wilmington, don’t bother driving out. You’ll be disappointed. Trust me. I’ve been to a lot of dealerships before. This one is by far the worst.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Bad service dept Bush Auto in Wilmington O

Reviewed by Pam Baker from Wilmington, OhioOctober 11, 2022

They falsely claimed that they had driven my vehicle to diag the issue. The odometer was the same mileage when I picked it up as when I dropped it off. The repair I was given when they gave me my copy at pickup stated they had driven to test drive and even listed an inflated number for the odometer reading at pickup time. If they would like about this, I can't be expected to believe the service department is honest about all else.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Pam, We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (937) 382-2542 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

No truck

Reviewed by Robert Seymour from Washington Court House ohioJuly 01, 2022

My son bought a truck 2 months ago and traded his almost new ram truck in. Still has not got truck. Do not buy from this place

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Bush Auto Place

Bush Auto Place wants to let auto shoppers know that we welcome you to our dealership. Let Bush Auto Place be your source for new Cadillac CTS a GMC Acadia model or our certified pre-owned Malibu. Being just outside of Cincinnati our dealership offers a huge selection of Chevrolet GMC Cadillac and Buick vehicles. So we invite you to stop there first but save Bush Auto Place for last. You will be rewarded with outstanding customer service a professional sales staff and a parts and service department that puts your vehicle needs first.

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