Baumann Auto Group Chevrolet Buick GMC in Tiffin including address, phone, dealer reviews, directions, a map, inventory and more

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2291 W Market St
Tiffin, OH 44883

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Sales: 866-576-4695

Used Cars: 567-220-4359

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Baumann Auto Group Chevrolet Buick GMC

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

24 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great expierience

Reviewed by L from North Baltimore, OhioMay 13, 2019

Was scheduled for service 11: am , they got me in and out quickly , very Prompt Service .

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, thank you for taking the time to let us know how we did! We always strive to provide timely, friendly, and professional service to all our customers and are glad that your experience reflected that. We hope to see you here again in the future. Safe travels!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Horrible

Reviewed by Sarah from Tiffin, OhioMay 05, 2019

The most DISHONEST people I've ever dealt with. Drove my car for less than 20 miles and the wheel wants to fall off, lug nuts are loose, almost die in an accident on the highway. Brought it back to them twice and they say NOTHING is wrong with it. Now not only did they lie to me, they put dents on it, and when videos were posted on facebook #BaumannAutoGroup, of the wheel shaking horizontally back and forth, Matthew Messmer AKA the salesman, his facebook friends who are total strangers to us, put laughing emojis on the post. These people are a JOKE. Took it to a real mechanic shop and the diagnosis is: loose tie rods, front parking brake shoes fell off, front backing plate fell off. They made it obvious that they want nothing to do with fixing it and told us to take it somewhere else. If you care about yourself and family I would recommend you take yourself to a real dealership.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Penny

Reviewed by Penny from Carey ohio43316January 13, 2019

Best salesman helped me my problem from a different dealership Best guy ever Matthew Mesmer the best!helped Show how too get a car that o wantndhow too Getit A

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Baumann Auto Group Chevrolet Buick GMC

In an era of continuous change we at the Baumann Auto Group would like to celebrate 60 years of successfully serving the community. We don't compromise honesty and ethics we proudly employ high quality people... and we care about the people we serve... which is YOU our loyal customer. The Baumann Auto Group has an exceptional sales and service team. So not only can you purchase your new vehicle from Baumann's but we'll keep it running smoothly with continued service maintenance. Come in today and become part of the Baumann Family.

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