Springfield Buick GMC Cadillac in Springfield including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

242 E Columbia St
Springfield, OH 45503

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Springfield Buick GMC Cadillac

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

33 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Was the crappy service worth it??

Reviewed by Steph from OhioFebruary 20, 2020

Well what can I say. If you find the exact car that you want, and it is priced right online, why not get it from this dealership. That’s what I did. And I got the car I wanted. And I got a good price by doing MY research online. But man does their service SUCK! The sales manager walked out during my deal knowing there were more questions on the table. I came an hour before close with cash (check) and apparently his time was more important. I wanted a cover added. I was told it was a ONE DAY turnaround. More like 4 days and they brought it to me with the cover BROKEN. Their solution... take it to the stop we had the work done at yourself and they will fix it. Seriously? Then they didn’t mail me my title. I had to contact them to get it. Instead of being honest they lied and said it had been mailed out (the postmark has determined that was a lie! 😂). But alas I finally have my title and can be done having to deal with them at all. So, should you pass up on the car you want because the dealership is xxxxty to work with? Not necessarily. You will be driving the car a long time. Just be prepared ;)

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your feedback. We will make sure this does not happen in the future.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

overpriced tdi with scratched rims.

Reviewed by Cb from ohioNovember 01, 2019

Told dealer ship that we be there around 6 no car was waiting on me up front. Waited 5-10 mins for someone to come up. Car was stickered way to high it had pen marks, milk stains, multiple scratched rims and panels.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Cb, thank you for your feedback. We price our vehicles based upon the local market data, and many other factors to make sure we're very competitively priced. We're sorry you feel this way. Please reach out to our GM - Tim Sheerin to see if he can help further. Thank you!

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

2016 Buick Verano Scott G

Reviewed by Scott Guilliams from Springfield OHAugust 08, 2017

Leo Dy did everything that he could to get me in to a vehicle. I was denied the first time but he kept working to get me in to my 2016 Buick Verano. I would recommend that anyone looking for a new vehicle go see Leo and see what he can do for you.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Springfield Buick GMC Cadillac

Welcome to Springfield Buick GMC Cadillac! We offer a large selection of new and used cars trucks and SUVs and are here to make your shopping experience hassle-free. Whether you need assistance with finance options or are just looking for a quick quote for your next Buick or GMC we can help. Our Service Department will care for all your certified service needs including oil changes tire rotations alignment checks and brake inspections. We are also a preferred insurance collision center due to our convenient location and indoor estimating bay. Visit us today at Springfield Buick GMC Cadillac!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top