3205 Medina Rd
Medina, OH 44256

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Sales: 866-753-7924

Used Cars: 866-753-7924

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Medina Auto Mall

Overall Rating:

4.5 (out of 5)

76% recommend this dealer

425 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We called about a 2025 Ram truck and it was just as

Reviewed by DougDecember 06, 2025

We called about a 2025 Ram truck and it was just as advertised. Ryan was easy to talk to and he had a great sense of humor. I never felt pressured and would recommend this dealership and Ryan to my friends. I've forgotten the name of the finance manager I worked with but he was easy to talk with and at no time did I feel pressured.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Sold me a vehicle with only one key and it was not the

Reviewed by BobNovember 24, 2025

Sold me a vehicle with only one key and it was not the admin key which I was unaware was necessary to access all functions. Tried multiple times to contact someone and got no response. Very unsatisfied.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I bought from out of town and they didn't try to alter

Reviewed by ussgatossn615November 22, 2025

I bought from out of town and they didn't try to alter the deal. Easy to work with .

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Medina Auto Mall

Medina Auto Mall is your one-stop shop for Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, and RAM. We offer one of Ohio’s largest selections of new and used vehicles, plus $0 down and Sign & Drive lease deals. Our friendly team helps all credit types get approved fast. Located in Medina, we proudly serve Cleveland, Akron, Brunswick, and beyond. Experience why we’re Ohio’s #1 volume Buick GMC dealer and a top choice for RAM and Jeep shoppers. Fast, easy, and always customer-first.

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