Alpha GMC of Mansfield

new tires and service, very reasonable price on tires, no high pressure on service, comfortable waiting area ,well equipped service area, friendly employees ,very satisfied overall

Over the years I have bought at least 4 new cars from Joyce Buick and never had any trouble at all! I wanted to buy a new Buick Encore because I loved the one I bought before. When I talked to them at Alpha, they insisted I buy the 2023 GMC, I told them it was bigger than I was comfortable with. Every time I mentioned Buick, they had negative things to say and kept going back to the GMC. I know, now, they wanted to get rid of that car and I was the perfect candidate.. I let them talk me into buying it and as soon as I got home I knew I did wrong. They said it was like new,, no scratches or dents,, and I would be able to keep the rest of the warranty. Finding in signing papers, it had no warranty,has several dents and on the inside you could see where they globbed paint on scratches. It actually had almost 70,000 miles on it. I knew I didn't want to keep it. The next day, my daughter and I returned to Alpha,thinking we were so happy about the 3 day law. The manager said there was no such thing and I was stuck with it. I am absolutely sick about that car! I hate it! The manager had no sympathy for me! I will never buy a car from there again and I will tell everyone I know, about my experience! Sandy Gearheart Crestline, Ohio

I recently purchased two Sierra 1500 AT4 trucks from Isaiah Trammell at GMC of Mansfield. Isaiah did a GREAT job for us. Courteous young energetic salesman with Integrity who went to work for us and got the job done. easy to work with on every level of the sale. Thank you Isaiah. We appreciate your hard work. and we love the trucks!