Coughlin Chevy, GMC, Buick in London including address, phone, dealer reviews, directions, a map, inventory and more

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255 Lafayette St
London, OH 43140

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Sales: 866-984-2718

Used Cars: 877-852-3054

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 7:30pm
Wed 7:30am – 6:00pm
Thu 7:30am – 7:30pm
Fri 7:30am – 5:00pm
Sat 9:00am – 5:00pm

Reviews of Coughlin Chevy, GMC, Buick

Overall Rating:

2.6 (out of 5)

86% recommend this dealer

167 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I went in there looking for a truck because I have a race

Reviewed by Lonnie67September 12, 2022

I went in there looking for a truck because I have a race car trailer I need to pull. I was approved for a 2017 GMC Sierra 1500 and was assured it had no problems except the tailgate which the salesman told me they would replace. I was told because of my credit score I couldnt get any kind of warranty which i wanted, I am not 3 months in at $734.00 a month and my wiring harnass that controls my windows and interior lights needs replaced, they are going to fix that put also my truck is running like crap, i bought a coil pack because the dealer told me thats what was wrong with it but that didnt fix it. They are giving me the run around about fixing this problem which obviously was there when I bought the vehicle. I think they just want to sale cars and dont want to tell you the truth about them. They should be responsible for my repairs, I told the salesman I had no extra money to put into repairing a vehicle that wasmy whole reason of going to this dealership was so I would not have to.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service 3

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I traveled 4 hrs to buy a pickup from this dealer, I told...

Reviewed by Doug_19139June 11, 2021

I traveled 4 hrs to buy a pickup from this dealer, I told them about every issue with my trade, it had a couple of dents. They didn’t tell me that that the one I was wanting to buy had the front of the bed caved in against the cab, two dents on the front left fender scratches galore, and extremely nasty interior. It smelled horrible and dog hair all in it. Their only comment over the phone was that it was a sharp ride. They only had three pics of it online, should have been a red flag. I wouldn’t recommend anyone buying from this dealer.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Camaro

Reviewed by Camaro buyer from ShelbyvilleMay 25, 2021

I visit their website and found an used car I liked. Sent in two offers and was met with short curt messages saying they don’t deal on price. Bordered on being rude.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

About Coughlin Chevy, GMC, Buick

At Coughlin Automotive of London customer satisfaction is our first priority. With a professional sales team knowledgeable service department Genuine GM parts department and first rate body shop we strive to meet all of your automotive needs. As a locally owned and operated business we appreciate the opportunity to earn your business and look forward to serving you.

Coughlin Automotive of London is proud to offer the Buick GMC Chevrolet Freightliner and Shadow brands. Maintaining an inventory of over 400 units Coughlin Automotive is sure to provide customers with the best selection.

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