1111 E Broad St
Elyria, OH 44035

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Sales: 440-723-2891

Used Cars: 440-328-8574

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Nick Abraham Auto Mall

Overall Rating:

4.1 (out of 5)

88% recommend this dealer

195 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Working with Shannon is great when we are looking for a

Reviewed by RonNovember 03, 2025

Working with Shannon is great when we are looking for a new car we always deal with her she has a great personality and very knowledgeable on the vehicle you are buying

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Ron, thank you for your wonderful feedback! I'm pleased to hear that you enjoy working with Shannon and appreciate her great personality and knowledge at Nick Abraham Buick GMC. Your feedback means a lot to us, and we look forward to assisting you with your next car purchase! Sincerely, Wendell Brown General Manager 440-366-6446

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Sales consultant did not do his due diligence, so I am

Reviewed by joceline.suarezOctober 28, 2025

Sales consultant did not do his due diligence, so I am now forced to pay for his $1000 rebate mistake. Not only this, the dealership refused to give me my plates and mats until I paid for a mistake I didn’t make. I tried to fix the issue but now it was up to “GMC” and was told “reality of the situation is it has a slim chance of approval”. So my temp plates expired, no mats, no help. This dealership demonstrated they do not care for their customers.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your experience with us, Joceline. I understand your frustration regarding the rebate issue and the situation with your plates and mats. Your feedback is important, and I encourage you to reach out to me directly at Nick Abraham Buick GMC so I can address your concerns more thoroughly. We value our customers and strive to provide a better experience. Thank you again for your feedback. Sincerely, Wendell Brown General Manager 440-366-6446

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I took my 2012 GMC Acadia in for check engine light.

Reviewed by Kennedy from Elyria OhioOctober 03, 2025

I took my 2012 GMC Acadia in for check engine light. Was told it was timing chain and some other things. Had car 9 days cost $6200. The day after I picked it up having the same problem. Took it back they did not repair it right the first time so they are fixing it again for free. This time they have had my car for 10 days. So I'm total have had my car for most of a month, WHY?.. NOT HAPPY WILL NEVER go there again

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us, Kennedy. I understand your frustration regarding the issues with your 2012 GMC Acadia and the time it has taken to resolve them. Your feedback is important, and I appreciate you bringing this to our attention. We strive for high standards in our service and are committed to addressing your concerns. Please feel free to reach out to me directly at Nick Abraham Buick GMC if you'd like to discuss this further. I value your input and hope to improve your experience. Sincerely, Wendell Brown General Manager 440-366-6446

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Nick Abraham Auto Mall

At Nick Abraham Auto Mall we have always tried to do things a lot differently and a lot better than traditional car dealerships. We know that a vehicle is one of the biggest investments you will ever make and we realize how important getting the right vehicle at the right price is to you. We also understand your concern about maintaining your vehicle once you drive it off the lot. That's why at Nick Abraham Auto Mall we make it easy!

For these reasons we are committed to making your experience as stress-free and guess-free as possible. This is not an idle promise.

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